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It Service Desk Analyst Job Opening In Auckland – Now Hiring Confidential


Job description

Alsco Uniforms is the leading textile rental company in the world with a strong presence in many New Zealand industries - including hospitality, manufacturing and healthcare.
We are a committed group that takes pride in looking after our clients and employees and delivering exceptional customer service at all times.
About the Job
Be part of a high performing team delivering quality IT Support to our busy and successful branches across New Zealand and throughout Australasia.
As a user-focused Service Desk Analyst, you'll handle initial IT requests, resolve Level 1 issues, elevate complex tickets, and maintain user devices.
You'll also support ongoing IT projects and daily operations.
A key part of this role will be to troubleshoot, diagnose and resolve technical hardware and/or software issues.
Don't worry if you cannot figure it out, you will be able elevate more difficult queries to more senior members in the team where you can learn from their experience.
We are looking for:
Reliable, self-motivated, able to work independently and remotely
Strong verbal and written customer service and communication skills
Proven experience in a similar role or IT qualification
Enjoy communicating with people and solving problems over the phone or face-face
Basic knowledge of a Windows *****, O365, Android & IOS mobile devices
Basic networking and hardware troubleshooting skills and willingness to learn new technologies
Whilst support for our end-users is predominately remote support, there will be a requirement to travel within NZ and internationally for on-site visits and training as required at any of our Australasian branches.
If this position sounds like the right opportunity for you then click the 'Apply for this job' button to submit your application.
We look forward to receiving your application.
As part of our recruitment process you will be required to complete pre-employment screening which includes reference checking and health screening that involves drug and alcohol testing.
Proof of Your Right to Live and Work in NZ must be presented at interview stage.
Alsco is an equal opportunity employer.
We evaluate qualified applicants without regard to race, colour, religion, sex, national origin, disability, and other legally protected characteristics.
#J-*****-Ljbffr

Required Skill Profession

Other General


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Unlock Your It Service Potential: Insight & Career Growth Guide


Real-time It Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for It Service in Auckland, New Zealand, highlighting market share and opportunities for professionals in It Service roles.

3393 Jobs in New Zealand
3393
725 Jobs in Auckland
725
Download It Service Jobs Trends in Auckland and New Zealand

Are You Looking for It Service Desk Analyst Job?

Great news! is currently hiring and seeking a It Service Desk Analyst to join their team. Feel free to download the job details.

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