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Urgent! It Service Desk Analyst Job Opening In Auckland – Now Hiring Confidential
Alsco Uniforms is the leading textile rental company in the world with a strong presence in many New Zealand industries - including hospitality, manufacturing and healthcare.
We are a committed group that takes pride in looking after our clients and employees and delivering exceptional customer service at all times.
About the Job
Be part of a high performing team delivering quality IT Support to our busy and successful branches across New Zealand and throughout Australasia.
As a user-focused Service Desk Analyst, you'll handle initial IT requests, resolve Level 1 issues, elevate complex tickets, and maintain user devices.
You'll also support ongoing IT projects and daily operations.
A key part of this role will be to troubleshoot, diagnose and resolve technical hardware and/or software issues.
Don't worry if you cannot figure it out, you will be able elevate more difficult queries to more senior members in the team where you can learn from their experience.
We are looking for:
Reliable, self-motivated, able to work independently and remotely
Strong verbal and written customer service and communication skills
Proven experience in a similar role or IT qualification
Enjoy communicating with people and solving problems over the phone or face-face
Basic knowledge of a Windows *****, O365, Android & IOS mobile devices
Basic networking and hardware troubleshooting skills and willingness to learn new technologies
Whilst support for our end-users is predominately remote support, there will be a requirement to travel within NZ and internationally for on-site visits and training as required at any of our Australasian branches.
If this position sounds like the right opportunity for you then click the 'Apply for this job' button to submit your application.
We look forward to receiving your application.
As part of our recruitment process you will be required to complete pre-employment screening which includes reference checking and health screening that involves drug and alcohol testing.
Proof of Your Right to Live and Work in NZ must be presented at interview stage.
Alsco is an equal opportunity employer.
We evaluate qualified applicants without regard to race, colour, religion, sex, national origin, disability, and other legally protected characteristics.
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Unlock Your It Service Potential: Insight & Career Growth Guide
Real-time It Service Jobs Trends in Auckland, New Zealand (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for It Service in Auckland, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 3393 jobs in New Zealand and 725 jobs in Auckland. This comprehensive analysis highlights market share and opportunities for professionals in It Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Confidential is currently hiring and seeking a It Service Desk Analyst to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: It Service Desk Analyst Jobs Auckland.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Confidential adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a It Service Desk Analyst Jobs New Zealand varies, but the pay scale is rated "Standard" in Auckland. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for It Service Desk Analyst typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for It Service Desk Analyst, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your It Service Desk Analyst interview at Confidential, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Confidential's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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