- Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: IT Operations Manager.
Urgent! IT Operations Manager Job Opening In Wellington – Now Hiring Whakarongorau Aotearoa
We are looking for an experienced IT Operations Manager to join our team and lead our IT support, service desk and cloud infrastructure operations.
Mō tēnei tūranga | About the role
Keeping systems strong so our teams deliver better care
As our IT Operations Manager, you will lead and continuously improve the performance of our service desk and IT support team.
Your role ensures every interaction delivers high-quality, customer-focused technical support.
From end-user and desktop services to applications and infrastructure, you’ll be at the heart of keeping our systems running smoothly, overseeing the daily operations of our contact centre digital platforms.
Ngā haepapa matua | Key Responsibilities
How you’ll help us care smarter
Inspire and Empower a High-Performing Team: Lead a talented team to deliver high-quality service and secure, digital platforms that support critical health and social services.
You’ll fostering a culture of excellence through clear direction, mentoring, and meaningful development opportunities.
Champion Operational Excellence in Digital Services: Lead daily operations of contact centre digital platforms, ensuring they’re secure, reliable, scalable, and cost-effective.
You’ll drive continuous improvement through smart monitoring and proactive problem solving.
Be the Bridge Between People and Platforms: Collaborate closely with Service Directors, Contact Centre leaders, and Support Services teams.
You’ll keep stakeholders informed, engaged and aligned while also building strong partnerships with key technology suppliers.
Drive Smart Commercial and Vendor Strategy: Own the commercial side of platform operations, from licensing and compliance to budgeting and vendor management.
You’ll identify opportunities for cost savings and ensure we’re getting the best value from our technology investments.
Ngā hua mōu | What's in it for you
Qualifications
You'll thrive here if...
You're excited by the possibilities of technology and lead your team to success.
You have a knack for solving problems and thrive in a fast-paced environment.
You're a natural who builds strong, trusted relationships with internal teams or external partners.
If you bring experience in IT operations management and are excited about the opportunity to enhance our digital platforms, we'd love to hear from you!
Not sure if you meet every requirement?
If you're excited about this role and think you have what it takes, we still want to hear from you and encourage you to apply! We value diverse perspectives and are committed to finding great people, not perfect resumes.
Ōu wheako ōu mātauranga hoki | Qualifications and experience
Ōu āheitanga ōu pūkenga hoki | Skills and competence
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your IT Operations Potential: Insight & Career Growth Guide
Real-time IT Operations Jobs Trends in Wellington, New Zealand (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for IT Operations in Wellington, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 2132 jobs in New Zealand and 140 jobs in Wellington. This comprehensive analysis highlights market share and opportunities for professionals in IT Operations roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Whakarongorau Aotearoa is currently hiring and seeking a IT Operations Manager to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: IT Operations Manager Jobs Wellington.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Whakarongorau Aotearoa adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a IT Operations Manager Jobs New Zealand varies, but the pay scale is rated "Standard" in Wellington. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for IT Operations Manager typically include Top Executives and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for IT Operations Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your IT Operations Manager interview at Whakarongorau Aotearoa, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Whakarongorau Aotearoa's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for IT Operations Manager is easy with New Zealand Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!