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Urgent! Intermediate Technical Communicator Job Opening In Auckland – Now Hiring IDEXX
We're growing our self-help team, and a big part is finding an Intermediate Technical Communicator who can help design and deliver the next level in self-help content for the IDEXX Veterinary Software suite of applications.
The role has an important focus on building relationship working closely with Product Managers, customer facing teams, (Support & Implementation) and other internal teams such as Partnerships, Sales, and Marketing.
So, what is IDEXX Veterinary Software?
IDEXX Veterinary Software is a portfolio within IDEXX which focuses on software solutions to enhance the health and well-being of pets, people, and livestock around the world.
Here in Auckland, we develop a number of cloud platforms and applications.
We’re building a vertical SaaS platform for animal health that requires significant technical expertise to deliver.
Solutions for practice management (PIMS), diagnostics, payments, client engagement, analytics & insight plus many more.
We’re on a mission to build the best health technology business and we need you to help us do it!
More about our tech?
helps veterinary practices save time, increase revenue, communicate better with clients and reduce workload stress.
ezyVet’s the tip of the software spear, our main PIMS application.
is patient workflow software designed to minimize bottlenecks and strengthen clinical processes in a veterinary practice.
enhances in-patient workflows, helping veterinary practices improve their clinical processes and deliver a higher standard of care.
gives everything a vet needs to connect with their clients all in one place.
It streamlines the ways they engage with pet owners with a single experience built for IDEXX PIMS.
With software-supported engagement across the life stages of a pet, pet owners become informed partners in care—supporting better health outcomes.
Our journey is solving veterinary practices’ most pressing needs by focusing on innovation to drive meaningful improvements in animal health.
So what are we looking for?
Make and maintain customer self-help content for IDEXX veterinary software products
Make and maintain staff documentation and self-help content for cross-team use
Form close relationships with Support, Development, Implementation, Sales, and Marketing, departments
Interview customers and staff to measure the impact of content on customer satisfaction and business goals
Regularly assess content development practices and published work to continuously improve skills
Convert legacy documentation to new content systems
What you will bring:
A problem-solving, customer-centric mindset
Experience in a technical communicator position or equivalent
Great technical aptitude combined with excellent practical experience of plain English
Experience with markup languages (preferred)
Experience with structured authoring (preferred but not essential)
Good proficiency with image editing apps
Good understanding of headless content delivery (preferred but not essential)
Enthusiasm and drive, and delivery of great results
Efficient balancing of a variety of tasks
What you can expect from us:
Access to state-of-the-art information development tools
A great team culture with a focus how self-help innovation can improve the experience of our customers and contribute to business outcomes
A hyper focus on customer experience and unlocking value for customers
Meaningful work with real global purpose (the type of challenge that builds careers)
Continuous learning and development (both internal and externally)
Great tech kit for work and personal use
A great collaborative office space—including a gym and roof terrace
Coffee + Fruit + Friday Food Truck
Fully subsidized Southern Cross Health insurance
Part-subsidized parking via Parkable
A dog-friendly environment
Why IDEXX:
We’re proud of the work we do because our work matters.
An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease.
We have customers in over 175 countries and a global workforce of over 10,000 talented people.
So, what does that mean for you?
We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery.
At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.
Let’s pursue what matters together.
ezyVetjobs
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Unlock Your Intermediate Technical Potential: Insight & Career Growth Guide
Real-time Intermediate Technical Jobs Trends in Auckland, New Zealand (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Intermediate Technical in Auckland, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 1523 jobs in New Zealand and 384 jobs in Auckland. This comprehensive analysis highlights market share and opportunities for professionals in Intermediate Technical roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! IDEXX is currently hiring and seeking a Intermediate Technical Communicator to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Intermediate Technical Communicator Jobs Auckland.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at IDEXX adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Intermediate Technical Communicator Jobs New Zealand varies, but the pay scale is rated "Standard" in Auckland. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Intermediate Technical Communicator typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Intermediate Technical Communicator, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Intermediate Technical Communicator interview at IDEXX, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the IDEXX's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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