Job Description
Why you’ll love this role
Facilitate and coordinate access to counselling and psychological support for employees across Aotearoa Respond to incoming calls, assess client needs, and ensure timely connections with providers Provide care and coordination following critical incidents in the workplace Maintain accurate case notes and always uphold confidentiality Collaborate closely with clients, providers, and employers in a supportive, values-driven environment Desired Skills and Experience
What you’ll bring
A qualification in psychology, counselling, social services, or a related field (or equivalent experience) Experience in case management, wellbeing services, or client support Strong communication skills and confidence speaking with people in distress Excellent attention to detail and computer literacy An empathetic, professional approach and commitment to high-quality client care What’s in it for you
Two paid learning hours weekly Birthday leave and flexible work options Discounts on healthcare, insurance, and Skills courses A culture grounded in our vital signs - joy, manaakitanga, grow, and bold About Skills Group
At Skills Group, our mission is simple but bold: to maximise human potential and prepare a future-fit workforce.
We’re more than an education provider, we’re a community where everyone feels valued, empowered, and supported.
Our guiding whakataukī encapsulates this:
Ko te manu e kai ana i te miro nōnā te ngahere, ko te manu e kai ana i te mātauranga nōnā te ao.
The bird who eats the miro berry, the forest is theirs.
The bird who consumes knowledge, the world is theirs.
Apply now to make a real difference in workplace wellbeing across Aotearoa.