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Information Technology Support Engineer Job Opening In Auckland – Now Hiring EIL Global IT Solutions and Services Pvt Ltd


Job description

Company Overview

EIL Global IT Solutions and Services Pvt Ltd is a leading provider of IT services across Asia Pacific and EMEA regions, specializing in various technologies including desktops, servers, networks, and data center technologies.

With our headquarters in Adelaide, Australia, and a robust presence across Asia Pacific and EMEA, we drive the digital transformation journeys of enterprises through professional and managed services.

Our offerings span the entire IT infrastructure spectrum, complemented by AI-based workforce automation and blockchain solutions.


Job Overview

Join EIL Global as an Information Technology Support Engineer, specializing in providing technical support and solutions for a wide range of IT infrastructure components.

This is a mid-level position based in Auckland, Bluff, New Plymouth District, and Christchurch.

We are looking for candidates with a minimum of 4 years of relevant work experience.

This role offers flexible working arrangements as it is a part-time, contractual position.


Qualifications and Skills

  • Minimum of 4 years experience in IT support with proven expertise in managing and troubleshooting IT infrastructure.
  • Proficient in Active Directory management for user account administration and group policy implementation.
  • Strong skills in Windows Server Management, including installation, configuration, and maintenance of server environments.
  • Experienced in performing network troubleshooting to resolve connectivity issues and optimize performance.
  • Capability to provide remote desktop support to assist users in resolving technical issues remotely.
  • Expertise in IT support functions, including hardware and software problem-solving for end-users.
  • Familiarity with imaging and reimaging techniques for efficient deployment and management of workstations.
  • Ability to configure and troubleshoot Outlook and other email clients effectively to ensure seamless communication.
  • Strong desktop support skills with a focus on providing proactive and reactive solutions.

    (Mandatory skill)


Roles and Responsibilities

  • Provide technical support and troubleshooting for desktop, server, and network systems to ensure maximum uptime and performance.
  • Manage Active Directory services, including user account management and group policy configuration, to secure and streamline IT environments.
  • Administer Windows Server environments to support business operations and IT infrastructure goals.
  • Conduct network diagnostics and repairs to optimize connectivity and support multi-location operations efficiently.
  • Deliver remote desktop support to resolve IT issues for users across various locations promptly and effectively.
  • Execute imaging and reimaging processes to prepare IT equipment for new deployments or to refresh existing setups.
  • Handle configuration and troubleshooting of Outlook and other email platforms to ensure reliable communication channels.
  • Collaborate with cross-functional teams to support IT projects and contribute to continuous improvement initiatives.


Please share CV or references to .

Required Skill Profession

Computer Occupations


  • Job Details

Unlock Your Information Technology Potential: Insight & Career Growth Guide


Real-time Information Technology Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Information Technology in Auckland, New Zealand, highlighting market share and opportunities for professionals in Information Technology roles.

948 Jobs in New Zealand
948
243 Jobs in Auckland
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Are You Looking for Information Technology Support Engineer Job?

Great news! is currently hiring and seeking a Information Technology Support Engineer to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at EIL Global IT Solutions and Services Pvt Ltd adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying New Zealand laws and regulations

What Is the Average Salary Range for Information Technology Support Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Auckland. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Information Technology Support Engineer?

Key qualifications for Information Technology Support Engineer typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Information Technology Support Engineer Job Success

EIL Global IT Solutions and Services Pvt Ltd interview tips for Information Technology Support Engineer

Here are some tips to help you prepare for and ace your Information Technology Support Engineer job interview:

Before the Interview:

Research: Learn about the EIL Global IT Solutions and Services Pvt Ltd's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Information Technology Support Engineer interview at EIL Global IT Solutions and Services Pvt Ltd, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the EIL Global IT Solutions and Services Pvt Ltd's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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