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Housekeeping Team Leader/Relief Supervisor Job Opening In Auckland – Now Hiring Tribe Hotels

Housekeeping Team Leader/Relief Supervisor

    New Zealand Jobs Expertini Expertini › New Zealand › Jobs › Auckland › Other General › Housekeeping Team Leader/relief Supervisor

Job description

Housekeeping Team Leader/Relief Supervisor
Join to apply for the Housekeeping Team Leader/Relief Supervisor role at TRIBE Hotels
TRIBE Auckland Fort Street is not just a hotel, it's a movement.
With 60 design-forward rooms and a vibe that celebrates creativity, authenticity, and innovation, TRIBE is redefining hospitality in the heart of Auckland's CBD.
Located a 5-minute walk from Britomart's transport hub and ferries, TRIBE is surrounded by Britomart's chic shopping and dining, and the buzz of Commercial Bay, Viaduct Harbour, and Wynyard Quarter.
TRIBE Auckland Fort Street (Opening October ****).
If you've got vibe, join the TRIBE family!
Responsibilities
Lead by example in the daily cleaning and checking of guest rooms, staff areas, and public spaces to maintain TRIBE's high standards.
Take initiative to personalize guest experiences, ensuring every stay feels unique and memorable.
Safeguard guest privacy and belongings, delivering service with discretion and care.
Oversee laundry operations, ensuring cost-effective use of linen and assisting with inventories as directed.
Support team productivity and morale, helping to motivate and develop housekeeping team members.
Coordinate shift activities, ensuring procedures are followed and tasks are completed to standard.
Conduct daily briefings, sharing updates, priorities, and addressing any issues.
Ensure smooth handovers between shifts, communicating clearly and accurately.
Assist with rostering, balancing team coverage with budget and compliance (e.g. visa conditions and working rights).
Champion training and development, supporting skill-building in collaboration with People & Culture.
Maintain strong interdepartmental communication, ensuring efficient room turnover and guest satisfaction.
Monitor inventory, including chemicals, linen, supplies, and uniforms.
Respond professionally to guest feedback, ensuring timely follow-up and escalation when needed.
Promote safety and compliance, ensuring all team members follow WHS standards and emergency procedures.
Uphold grooming standards, conducting daily checks to maintain a polished team presentation.
Manage lost property procedures, ensuring accuracy and accountability.
Relief Housekeeping Supervisor (in absence of Supervisor):
Prepare morning reports (occupied, vacant, check-outs, out-of-order rooms).
Assist with recruitment and onboarding of new team members.
Liaise with external contractors for laundry and cleaning services.
Prepare departmental reports and updates for the Cluster Executive Housekeeper and General Manager.
Implement strategies to improve guest comfort and team productivity.
Qualifications
At least 2 years experience as a Room Attendant / Self Checker.
Passion for interacting with people, with the ability to communicate fluently in English.
Ability to work well under pressure in a fast-paced environment.
Strong interpersonal and problem solving abilities.
Highly responsible and reliable.
Ability to work cohesively with fellow colleagues as part of a team.
Ability to focus attention on guest needs, remaining calm and courteous at all times.
You must have valid working rights for New Zealand; this role is not open to AEWV.
Why TRIBE?
Be part of a global brand with local soul.
Work in a brand-new hotel that's as stylish as you are.
Enjoy Accor perks (discounted stays worldwide, anniversary night stay with breakfast and dinner included and more).
Staff meal while on shift.
Join a team that's more like a creative collective than a corporate crew.
Our Commitment To Diversity & Inclusion
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
We offer reasonable adjustments to support you.
If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Hospitality
Referrals increase your chances of interviewing at TRIBE Hotels by 2x.
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Unlock Your Housekeeping Team Potential: Insight & Career Growth Guide


Real-time Housekeeping Team Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Housekeeping Team in Auckland, New Zealand, highlighting market share and opportunities for professionals in Housekeeping Team roles.

2569 Jobs in New Zealand
2569
523 Jobs in Auckland
523
Download Housekeeping Team Jobs Trends in Auckland and New Zealand

Are You Looking for Housekeeping Team Leader/Relief Supervisor Job?

Great news! is currently hiring and seeking a Housekeeping Team Leader/Relief Supervisor to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Tribe Hotels adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying New Zealand laws and regulations

What Is the Average Salary Range for Housekeeping Team Leader/Relief Supervisor Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Auckland. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Housekeeping Team Leader/Relief Supervisor?

Key qualifications for Housekeeping Team Leader/Relief Supervisor typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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To improve your chances of getting hired for Housekeeping Team Leader/Relief Supervisor, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Housekeeping Team Leader/Relief Supervisor Job Success

Tribe Hotels interview tips for Housekeeping Team Leader/Relief Supervisor

Here are some tips to help you prepare for and ace your Housekeeping Team Leader/Relief Supervisor job interview:

Before the Interview:

Research: Learn about the Tribe Hotels's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Housekeeping Team Leader/Relief Supervisor interview at Tribe Hotels, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Tribe Hotels's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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