Urgent! Housekeeping Team Leader/Relief Supervisor Job Opening In Auckland – Now Hiring Tribe Hotels
Housekeeping Team Leader/Relief Supervisor
Join to apply for the Housekeeping Team Leader/Relief Supervisor role at TRIBE Hotels
TRIBE Auckland Fort Street is not just a hotel, it's a movement.
With 60 design-forward rooms and a vibe that celebrates creativity, authenticity, and innovation, TRIBE is redefining hospitality in the heart of Auckland's CBD.
Located a 5-minute walk from Britomart's transport hub and ferries, TRIBE is surrounded by Britomart's chic shopping and dining, and the buzz of Commercial Bay, Viaduct Harbour, and Wynyard Quarter.
TRIBE Auckland Fort Street (Opening October ****).
If you've got vibe, join the TRIBE family!
Responsibilities
Lead by example in the daily cleaning and checking of guest rooms, staff areas, and public spaces to maintain TRIBE's high standards.
Take initiative to personalize guest experiences, ensuring every stay feels unique and memorable.
Safeguard guest privacy and belongings, delivering service with discretion and care.
Oversee laundry operations, ensuring cost-effective use of linen and assisting with inventories as directed.
Support team productivity and morale, helping to motivate and develop housekeeping team members.
Coordinate shift activities, ensuring procedures are followed and tasks are completed to standard.
Conduct daily briefings, sharing updates, priorities, and addressing any issues.
Ensure smooth handovers between shifts, communicating clearly and accurately.
Assist with rostering, balancing team coverage with budget and compliance (e.g. visa conditions and working rights).
Champion training and development, supporting skill-building in collaboration with People & Culture.
Maintain strong interdepartmental communication, ensuring efficient room turnover and guest satisfaction.
Monitor inventory, including chemicals, linen, supplies, and uniforms.
Respond professionally to guest feedback, ensuring timely follow-up and escalation when needed.
Promote safety and compliance, ensuring all team members follow WHS standards and emergency procedures.
Uphold grooming standards, conducting daily checks to maintain a polished team presentation.
Manage lost property procedures, ensuring accuracy and accountability.
Relief Housekeeping Supervisor (in absence of Supervisor):
Prepare morning reports (occupied, vacant, check-outs, out-of-order rooms).
Assist with recruitment and onboarding of new team members.
Liaise with external contractors for laundry and cleaning services.
Prepare departmental reports and updates for the Cluster Executive Housekeeper and General Manager.
Implement strategies to improve guest comfort and team productivity.
Qualifications
At least 2 years experience as a Room Attendant / Self Checker.
Passion for interacting with people, with the ability to communicate fluently in English.
Ability to work well under pressure in a fast-paced environment.
Strong interpersonal and problem solving abilities.
Highly responsible and reliable.
Ability to work cohesively with fellow colleagues as part of a team.
Ability to focus attention on guest needs, remaining calm and courteous at all times.
You must have valid working rights for New Zealand; this role is not open to AEWV.
Why TRIBE?
Be part of a global brand with local soul.
Work in a brand-new hotel that's as stylish as you are.
Enjoy Accor perks (discounted stays worldwide, anniversary night stay with breakfast and dinner included and more).
Staff meal while on shift.
Join a team that's more like a creative collective than a corporate crew.
Our Commitment To Diversity & Inclusion
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
We offer reasonable adjustments to support you.
If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Hospitality
Referrals increase your chances of interviewing at TRIBE Hotels by 2x.
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Unlock Your Housekeeping Team Potential: Insight & Career Growth Guide
Real-time Housekeeping Team Jobs Trends in Auckland, New Zealand (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Housekeeping Team in Auckland, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 2569 jobs in New Zealand and 523 jobs in Auckland. This comprehensive analysis highlights market share and opportunities for professionals in Housekeeping Team roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Tribe Hotels is currently hiring and seeking a Housekeeping Team Leader/Relief Supervisor to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Housekeeping Team Leader/Relief Supervisor Jobs Auckland.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Tribe Hotels adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Housekeeping Team Leader/Relief Supervisor Jobs New Zealand varies, but the pay scale is rated "Standard" in Auckland. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Housekeeping Team Leader/Relief Supervisor typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Housekeeping Team Leader/Relief Supervisor interview at Tribe Hotels, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Tribe Hotels's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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