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Urgent! Helpdesk Contact Centre Job Opening In Wellington – Now Hiring Bgis

Helpdesk Contact Centre



Job description

Help Desk Contact CentreLocation: WellingtonEmployment Type: Permanent Full-TimeAbout the RoleSeeking a reliable and customer-focused Helpdesk Contact Centre Representative to join our growing team.
In this role, you will be the first point of contact for incoming client calls and responsible for delivering efficient and professional service support.Key ResponsibilitiesAnswer incoming calls and respond to client inquiries in a timely and courteous mannerLog work requests and service issues accurately using our online systemCoordinate reactive maintenance jobs between clients and contractorsEnter data efficiently and maintain up-to-date recordsProvide clients and service providers with information, including status updates and reporting dataPrepare and send emails to contractors or clients as requiredSkills & ExperiencePrevious experience in a helpdesk, call centre, or customer service roleExcellent verbal and written communication skillsHigh attention to detail and accurate data entry skillsAbility to prioritize tasks and manage multiple requests under pressureStrong organizational and time-management abilitiesBasic computer proficiency and comfort using online systems and emailWhat We OfferFriendly, supportive work environmentOn-the-job training and ongoing supportOpportunities for career progressionAbout BGISBGIS was recognized in the **** AFR BOSS Best Places to Work!
BGIS, with over 10,000 employees globally, leads in facility management, project delivery, energy and sustainability, asset management, workplace advisory, real estate, and technical services.
Managing more than 50,000 diverse facilities, including critical environments like data centers, we serve clients across Defence, Healthcare, Government, Higher Education, and Utilities sectors.Apply Today!
If you're someone who thrives on providing great service and wants to be part of a dynamic support team, we'd love to hear from you.
Please submit your resume.
#J-*****-Ljbffr


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    Unlock Your Helpdesk Contact Potential: Insight & Career Growth Guide


  • Real-time Helpdesk Contact Jobs Trends in Wellington, New Zealand (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Helpdesk Contact in Wellington, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 53 jobs in New Zealand and 3 jobs in Wellington. This comprehensive analysis highlights market share and opportunities for professionals in Helpdesk Contact roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Helpdesk Contact Centre Job?

    Great news! is currently hiring and seeking a Helpdesk Contact Centre to join their team. Feel free to download the job details.

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  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Bgis adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying New Zealand laws and regulations
  • What Is the Average Salary Range for Helpdesk Contact Centre Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Wellington. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Helpdesk Contact Centre?

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  • Interview Tips for Helpdesk Contact Centre Job Success
    Bgis interview tips for Helpdesk Contact Centre

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the Bgis's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
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    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Helpdesk Contact Centre interview at Bgis, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Bgis's products or services and be prepared to discuss how you can contribute to their success.

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