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Head of Platform & Operations Job Opening In Auckland – Now Hiring Bluecurrent Australia & New Zealand


Job description

Overview

Bluecurrent is a leading provider of innovative smart metering services and solutions in New Zealand and Australia.

As a B2B company, we partner with leading energy retailers and distributors in New Zealand and Australia.

Want to drive IT operations and platforms optimisation in a dynamic digital team that is focused on driving real results?

Join the team as the Head of Platform & Operations to lead and drive continuous improvement to IT operations, ensuring they are effective, affordable, and aligned with Bluecurrent’s strategy.

Key responsibilities

  • Oversee the design, implementation, and maintenance of Business Support Solution platforms.

    Ensuring platform health requirements are understood and being met by their responsible owners.

  • Manage IT services to meet business needs and ensure customer satisfaction.

  • Monitor and manage the performance of service providers, ensuring high-quality service delivery.

  • Drive continuous improvement in IT service management processes and practices.

  • Develop and maintain documentation for IT service management processes and best practices.

  • Ensure compliance with security best practices and data protection standards.

  • Manage resources effectively to meet committed company business objectives and the product roadmap.

  • Provide regular reports on IT service performance and improvement initiatives.

  • Budget, manage and control Digital Opex (Direct and Indirect)

What we are looking for

You will bring extensive experience in IT operations, platform management and leading high performing teams.

You will prioritise providing leadership and guidance to the team, creating an innovative and collaborative environment.

Exceptional analytical, problem-solving, and communication skills are required.

Qualifications

  • Strong knowledge of ITIL or other IT service management frameworks
  • Experience with ITSM tools such as Jira Service Management, ServiceNow, or similar
  • Proven experience in managing service requests, incidents, and changes
  • Knowledge of security best practices and data protection standards
  • Experience in managing service providers and vendor relationships (both operational and commercial).

  • Experience and knowledge of contemporary software development practices
  • A drive for continuous improvement, customer engagement and team leadership

About Us

Bluecurrent is jointly owned by Vector and QIC.

We are a highly successful smart metering and data services company that operates in New Zealand and Australia.

With 18 years’ experience behind us we are a new company, with strong foundations and ambitious goals.

It’s a great time to join the highly dynamic energy sector, with consumers and energy companies driving rapid change.

Changes that can make a difference are often informed by the data we provide.

Bluecurrent’s team is made up of people with diverse skills, values, backgrounds and experiences.

We respect people’s differences, including gender, ethnicity, disability, age, sexual orientation, race and religion.

Our values reflect how we do things together and for our customers.

They are:

  • Collaborate – we are a tight knit group that works best when we work together.

  • Innovate – we are stepping up to solve challenges in new ways.

  • Deliver – what we say we do.

    It’s what we’ve always done and always will do.

Benefits

  • Opportunities for career progression
  • A fun and collaborative environment
  • Potential for flexible work hours
  • Health and wellbeing support
  • Subsidised life and income protection insurance
  • Study support

Accessibility and recruitment

If you require assistance or accessibility support from us during the application and selection process, please call us on .

As part of the recruitment process if we progress with your application, we will complete background and pre-employment checks, such as a drug and alcohol assessments, reference checks, immigration checks, criminal background checks, qualification checks, and additional checks required for the role.

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Required Skill Profession

Operations & Business Administration


  • Job Details

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Unlock Your Head of Potential: Insight & Career Growth Guide


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Are You Looking for Head of Platform & Operations Job?

Great news! is currently hiring and seeking a Head of Platform & Operations to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Bluecurrent Australia & New Zealand adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying New Zealand laws and regulations

What Is the Average Salary Range for Head of Platform & Operations Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Auckland. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Head of Platform & Operations?

Key qualifications for Head of Platform & Operations typically include Operations & Business Administration and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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To improve your chances of getting hired for Head of Platform & Operations, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Head of Platform & Operations Job Success

Bluecurrent Australia & New Zealand interview tips for Head of Platform & Operations

Here are some tips to help you prepare for and ace your Head of Platform & Operations job interview:

Before the Interview:

Research: Learn about the Bluecurrent Australia & New Zealand's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

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Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

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Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Head of Platform & Operations interview at Bluecurrent Australia & New Zealand, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Bluecurrent Australia & New Zealand's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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