Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Guest Services Agent (Part Time).
New Zealand Jobs Expertini

Urgent! Guest Services Agent (Part Time) Job Opening In Queenstown – Now Hiring Event Hospitality & Entertainment Limited

Guest Services Agent (Part Time)



Job description

Sherwood Queenstown is a sustainably-minded, boutique hotel set on three acres of alpine hillside overlooking Lake Wakatipu and the Remarkables.
Blending rustic charm with modern comfort, it offers a unique retreat focused on wellness, creativity, and community.Sherwood Queenstown is part of EVT's Independent Collection, and being a part of EVT means believing in changing the game.
If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.About the RoleWe're looking for two enthusiastic and dedicated Guest Service Agents to join our front desk team working 30+ hours per week.Key Responsibilities:Welcome guests warmly and ensure smooth check-in/check-out processesRespond to guest enquiries with professionalism and careHandle phone calls and reservations with clear communication and attention to detailCollaborate with other departments to ensure seamless service deliveryMaintain a clean, organised, and welcoming front desk environmentAssist with luggage handling and guest transport when requiredWhat We're Looking For:Previous experience in a front office or customer service role (essential)Flexibility to work across a 7-day roster including evenings, weekends, and public holidays (essential)Excellent communication and interpersonal skillsAbility to multitask and stay calm under pressureStrong attention to detail and professional presentationExperience with Opera PMS or CRM systems is an advantageLegal right to work in New Zealand (Working Holiday Visas are welcomed)When you join EVT, you have access to team member discounts from your first day on-the-job, including 50% off stays at EVT hotels and rapid career growth opportunities.50% off stays at EVT hotels – Rydges, QT, Lylo and more.Rapid career growth opportunities through our EVT network.Local community involvement, volunteering and charitable giving.Australia and NZ's largest and most diverse experiences companyAbout EVT:As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel.
Our portfolio includes over 140 entertainment experiences, 150 award-winning restaurants and bars, and 80+ hotels.Join Sherwood Hotel and become an EVT experience creator, opportunity taker, and Daymaker!
Apply today through our secure EVT careers portal.
#J-*****-Ljbffr


Required Skill Profession

Other General



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Guest Services Potential: Insight & Career Growth Guide


  • Real-time Guest Services Jobs Trends in Queenstown, New Zealand (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Guest Services in Queenstown, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 1761 jobs in New Zealand and 104 jobs in Queenstown. This comprehensive analysis highlights market share and opportunities for professionals in Guest Services roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Guest Services Agent (Part Time) Job?

    Great news! is currently hiring and seeking a Guest Services Agent (Part Time) to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Event Hospitality & Entertainment Limited adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying New Zealand laws and regulations
  • What Is the Average Salary Range for Guest Services Agent (Part Time) Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Queenstown. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Guest Services Agent (Part Time)?

    Key qualifications for Guest Services Agent (Part Time) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for Guest Services Agent (Part Time)?

    To improve your chances of getting hired for Guest Services Agent (Part Time), consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for Guest Services Agent (Part Time) Job Success
    Event Hospitality & Entertainment Limited interview tips for Guest Services Agent (Part Time)

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the Event Hospitality & Entertainment Limited's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Guest Services Agent (Part Time) interview at Event Hospitality & Entertainment Limited, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Event Hospitality & Entertainment Limited's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for Guest Services Agent (Part Time) Positions

    Setting up job alerts for Guest Services Agent (Part Time) is easy with New Zealand Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!