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Urgent! Guest Service Agent Job Opening In Queenstown – Now Hiring HIND Management
Who We Are | Ko Wai Matou
If you are passionate about service and have a smile to match, we are seeking a Guest Services Agent.
We are looking for an enthusiastic applicant who understands the meaning of great guest service, team work and attention to detail.
A team player who enjoys the hospitality industry and wants to further their career.
This role covers different shifts during the week, weekends and public holidays.
You will need to be flexible to work all rostered days and have at least two years of relevant experience OR NZQF level 2 or 3 (ANZSCO Skill Level 4).
This role requires you to do porter duties from time to time and assisting in other areas of the hotel as needed.
This is a Full time role (Minimum 30 hours per week) based at Sudima Queenstown Five Mile Hotel and the rate is $ to $26 per hour.
The Role | Te mahi
This position of Guest Service Agent requires a hospitality professional with a level head, professionalism, and the ability to make our guests welcome with exceptional service.
This role is full time (30 hours guaranteed per week), shifts will range from early, late and night shifts across a 24-hour period, 7 days a week, you may be required to complete some overnight shifts, this has an additional wage allowance.
From checking guests in/out, assisting with baggage, to dealing with guest queries and complaints, this varied position will require exceptional communication skills and the ability to think on your feet.
You will be confident in your decision-making and have a strong focus on Health and Safety.
Responsibilities | Ngā haepapa
Requirements
About you | Ko koe tenei
Benefits
He kura te tangata - We are all valued
Who We Are - Ko Wai Mātou
Here at Sudima Hotels, we have one passion, you! We care, we do the right thing and we work together.
As a Sudima team member, you will demonstrate these values with your day-to-day actions, however great or small.
We believe 'We Are all Valued - He Kura te Tangata', and our success is a direct reflection of our people and our company culture.
We live and breathe Manaakitanga, hospitality is at the heart of all that we do.
As HRD's Five Star Employer of Choice Award in 2019, 2022, and in 2024, our people love coming to work every day and we think you will too!
Hind Management, the management company behind Sudima Hotels, builds, operates, and manages our award-winning hotels, restaurants, bars, and spa businesses.
As industry leaders in social and environmental responsibility, they operate on a sustainable business model that takes the well-being of our people and planet seriously.
Above all, we’re looking for positive people.
Working with us not only means getting unlimited opportunities to develop yourself and your career but being part of a community and company culture that’s passionate about putting people first.
Nau mai, haere mai, tauti mai!
Hind Management is committed to accessibility.
Should you require assistance or support and are unable to apply online due to an access need, contact our office (+64) 99051727 or email our Talent Acquisition Team at .
We will aim to respond within 48 hours Monday to Friday 9am - 5pm.
At Hind Management, we celebrate diversity and are committed to creating an inclusive environment for all employees.
We welcome applications from individuals of diverse backgrounds, including disabled and neurodivergent candidates.
Our hiring process is fully accessible and designed to ensure equity for everyone.
Please let us know how we can support you in presenting your best self.
E manawanui ana tātou - We care
Ka mahi tahi tātou - We work together
Ka whai tātou i te tika - We do the right thing
He kura te tangata - We are all valued
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Unlock Your Guest Service Potential: Insight & Career Growth Guide
Real-time Guest Service Jobs Trends in Queenstown, New Zealand (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Guest Service in Queenstown, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 3277 jobs in New Zealand and 115 jobs in Queenstown. This comprehensive analysis highlights market share and opportunities for professionals in Guest Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! HIND Management is currently hiring and seeking a Guest Service Agent to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Guest Service Agent Jobs Queenstown.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at HIND Management adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Guest Service Agent Jobs New Zealand varies, but the pay scale is rated "Standard" in Queenstown. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Guest Service Agent typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Guest Service Agent, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Guest Service Agent interview at HIND Management, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the HIND Management's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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