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Guest Service Agent | Hotel Indigo Auckland Job Opening In Auckland – Now Hiring Ihg Hotels & Resorts


Job description

2 days ago Be among the first 25 applicants
Who We Are
At Hotel Indigo, we welcome all guests into our neighbourhood and share our love for the place we call home.
We inspire them to explore and discover different perspectives, so every one of them can create new stories of their own.
Taking centre stage in midtown Auckland, Hotel Indigo Auckland stands as a testament to the vibrant intersection of history, arts, culture and business.
Our boutique hotel soars above the city's skyline in one of midtown's tallest buildings, where we've masterfully preserved the historic charm of the original façade – once home to Dexter and Crozier's The Motor House – while creating a fresh, modern hospitality experience.
Guest Service Agent – Responsibilities
In this role, you'll be the warm and welcoming face that greets our guests and sets the tone for their stay.
From check-in to check-out, you'll handle reservations, process payments, and provide friendly assistance with everything from valet parking to local recommendations.
No two days are the same—you'll be the go-to person for guest enquiries, ensuring every interaction contributes to an exceptional experience.
What We Need From You – Qualifications
Demonstrated reputation as a positive team player, with a passion for guest experience
Prior experience in a similar role within the hotel industry
Excellent communication skills (both written and verbal)
Valid full New Zealand driver's licence
Flexibility and ability to work a rotating roster, including weekend work
Full working rights within New Zealand with no restrictions
What You Can Expect From Us
We give our people everything they need to succeed.
From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.
IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
We promote a culture of trust, support, and acceptance.
Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job?
We'll never know unless you hit the 'Apply' button.
Start your journey with us today.
#J-*****-Ljbffr

Required Skill Profession

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Unlock Your Guest Service Potential: Insight & Career Growth Guide


Real-time Guest Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Guest Service in Auckland, New Zealand, highlighting market share and opportunities for professionals in Guest Service roles.

2783 Jobs in New Zealand
2783
495 Jobs in Auckland
495
Download Guest Service Jobs Trends in Auckland and New Zealand

Are You Looking for Guest Service Agent | Hotel Indigo Auckland Job?

Great news! is currently hiring and seeking a Guest Service Agent | Hotel Indigo Auckland to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Ihg Hotels & Resorts adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying New Zealand laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in Auckland. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for Guest Service Agent | Hotel Indigo Auckland typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Guest Service Agent | Hotel Indigo Auckland Job Success

Ihg Hotels & Resorts interview tips for Guest Service Agent | Hotel Indigo Auckland

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Research: Learn about the Ihg Hotels & Resorts's mission, values, products, and the specific job requirements and get further information about

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Final Thought:

To prepare for your Guest Service Agent | Hotel Indigo Auckland interview at Ihg Hotels & Resorts, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Ihg Hotels & Resorts's products or services and be prepared to discuss how you can contribute to their success.

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