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Urgent! Guest Service Agent | Hotel Indigo Auckland Job Opening In Auckland – Now Hiring Ihg Hotels & Resorts

Guest Service Agent | Hotel Indigo Auckland



Job description

2 days ago Be among the first 25 applicants
Who We Are
At Hotel Indigo, we welcome all guests into our neighbourhood and share our love for the place we call home.
We inspire them to explore and discover different perspectives, so every one of them can create new stories of their own.
Taking centre stage in midtown Auckland, Hotel Indigo Auckland stands as a testament to the vibrant intersection of history, arts, culture and business.
Our boutique hotel soars above the city's skyline in one of midtown's tallest buildings, where we've masterfully preserved the historic charm of the original façade – once home to Dexter and Crozier's The Motor House – while creating a fresh, modern hospitality experience.
Guest Service Agent – Responsibilities
In this role, you'll be the warm and welcoming face that greets our guests and sets the tone for their stay.
From check-in to check-out, you'll handle reservations, process payments, and provide friendly assistance with everything from valet parking to local recommendations.
No two days are the same—you'll be the go-to person for guest enquiries, ensuring every interaction contributes to an exceptional experience.
What We Need From You – Qualifications
Demonstrated reputation as a positive team player, with a passion for guest experience
Prior experience in a similar role within the hotel industry
Excellent communication skills (both written and verbal)
Valid full New Zealand driver's licence
Flexibility and ability to work a rotating roster, including weekend work
Full working rights within New Zealand with no restrictions
What You Can Expect From Us
We give our people everything they need to succeed.
From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.
IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
We promote a culture of trust, support, and acceptance.
Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job?
We'll never know unless you hit the 'Apply' button.
Start your journey with us today.
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