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Urgent! Guest Service Agent Job Opening In Dunedin – Now Hiring Fable Hotels And Resorts
OverviewCompetitive hourly rate + Paid Birthday LeaveAt Fable Hotels we have a wide variety of roles, situated around the country.
Our current growth phase has been strategically planned but we are always on the lookout for talented people enthusiastic about a career in hospitality.
Your well-being is our top priority, along with providing you with endless career and growth opportunities, fantastic rewards and recognition, flexibility to suit your lifestyle and enjoy your birthday off!
The world is yours to explore, so join us today to start an adventure of a lifetime!
About the roleFable Dunedin Hotel is an award-winning luxury hotel in the heart of Dunedin Central.
This stunning boutique hotel is looking for a passionate Guest Service Agent to help our Front Office team in delivering outstanding guest service experience at the forefront of the Hotel.
You will be responsible for assisting guests upon their arrival and departure, as well as registering and checking guests in and out.
The right person for this role consistently has a proactive attitude towards our guests, making them feel special and naturally welcome to our hotel.
You have a passion to provide excellent customer services and strive to improve on your services.
This position will give you the unique opportunity to engage with a variety of guests, both from New Zealand and internationally who have high expectations around quality, personal and unique experiences.Key responsibilities:Ensure an efficient and professional reception experience for guestsHandle daily guest check-in and check-outAttending to calls and reservation emailsCash handling and basic payment auditingHandle guest complaints efficiently & effectivelyEnsure that the Front Office Manager/Operations Manager is kept fully aware of any relevant feedback from guests and other departmentsDemonstrate and maintain high levels of customer serviceMaintaining cleanliness of the Front Desk and other areas of the hotelFollow company brand standardsRequirements and SkillsPrevious guest services experience in a similar role, preferably in a hotel environmentA positive, reliable, charismatic and can-do attitudeExcellent communication skills and good computer skillsAbility to connect and engage with a diverse set of audienceOutstanding attention to detail and accuracyCalm, efficient, and excellent problem-solving skillsProven success in a busy, high-pressure environmentAbility to multi-taskA Full NZ Driver's LicenseCurrent eligibility to work in New Zealand (NZ Citizen, Resident, or Holder of Valid Open Work Visa only)Hospitality qualification preferredFlexibility to work on a rotating roster across Front Office and Concierge departments, including morning and evening shifts, weekends and public holidaysWhat we offerPaid Birthday OffEndless career and growth opportunitiesFantastic rewards and recognition initiativesFlexible schedule to suit your lifestyleFree access to hundreds of online Hospitality coursesA variety of amazing corporate discountsHow to applySound like a good fit?
We'd love to talk to you!
To apply for this position, please click the 'apply' button and send us your CV and cover letter.
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Unlock Your Guest Service Potential: Insight & Career Growth Guide
Real-time Guest Service Jobs Trends in Dunedin, New Zealand (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Guest Service in Dunedin, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 3277 jobs in New Zealand and 67 jobs in Dunedin. This comprehensive analysis highlights market share and opportunities for professionals in Guest Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Fable Hotels And Resorts is currently hiring and seeking a Guest Service Agent to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Guest Service Agent Jobs Dunedin.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Fable Hotels And Resorts adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Guest Service Agent Jobs New Zealand varies, but the pay scale is rated "Standard" in Dunedin. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Guest Service Agent typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Guest Service Agent, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Guest Service Agent interview at Fable Hotels And Resorts, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Fable Hotels And Resorts's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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