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Urgent! Guest Service Agent Job Opening In Bay-of-plenty – Now Hiring Accor

Guest Service Agent



Job description

Company DescriptionJoin us at Accor, where life pulses with passion.
As a pioneer in responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.
While each brand has its own personality, they all share a common ambition: to keep innovating and challenging the status quo.First impressions are everything!
As a Guest Service Agent, you will take care of guests from arrival through departure, ensuring they have a memorable experience with us.
What Is In It For YouEmployee benefit card offering discounted rates at Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the worldAbility to make a difference through the uniqueness of Rotorua Tourism
What You Will Be DoingGreeting a diverse group of guests and individualsChecking-in and checking-out guestsResponding to guest requestsSettling guest accounts on check-out while providing exceptional serviceTaking initiative to add a personalized experience for each guest you serveProudly promoting the hotel facilities and looking for opportunities to enhance a guest's stay through up-selling Atlas Restaurant, Clarkes Bar and our eco-friendly water bottles
By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.
Job DescriptionYou will join a caring environment and a team where you can be all you are.
You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world.
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart.
Join us and become a Heartist.
QualificationsYour experience and skills must include:Service focused personality is essentialAbility to work in high-pressure situations while delivering exceptional serviceHighly organized with a passion for a clean workspace and environmentClear, assertive and respectful communication skills
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    Unlock Your Guest Service Potential: Insight & Career Growth Guide


  • Real-time Guest Service Jobs Trends in Bay-of-plenty, New Zealand (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Guest Service in Bay-of-plenty, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 3277 jobs in New Zealand and 93 jobs in Bay-of-plenty. This comprehensive analysis highlights market share and opportunities for professionals in Guest Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Guest Service Agent Job?

    Great news! is currently hiring and seeking a Guest Service Agent to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Accor adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying New Zealand laws and regulations
  • What Is the Average Salary Range for Guest Service Agent Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Bay-of-plenty. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Guest Service Agent?

    Key qualifications for Guest Service Agent typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

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    To improve your chances of getting hired for Guest Service Agent, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for Guest Service Agent Job Success
    Accor interview tips for Guest Service Agent

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the Accor's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Guest Service Agent interview at Accor, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Accor's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for Guest Service Agent Positions

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