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Urgent! Guest Service Agent Job Opening In Auckland – Now Hiring Minor Hotels
Company DescriptionMinor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries.
Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America.
Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement.
You'll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.Job DescriptionWe are looking for a Guest Service Agent to join our team on a part-time basis, 24 hours per week.Located in the heart of Auckland's vibrant CBD, Avani Auckland Metropolis Residences offers guests stylish serviced apartments with sweeping views of the city and harbour.
Set within a beautifully restored heritage building, the property combines historic charm with modern comforts, delivering the perfect blend of convenience, sophistication, and urban living.Key Responsibilities Include:Delivering outstanding guest service.Providing smooth check-ins and check-outs.Maintaining front office to ensure a clean and welcoming environment.Mastering reservations to boost occupancy.Promoting facilities and upselling promotions.Communicating proactively and resolving issues swiftly.This part-time role requires a minimum commitment of 24 hours per week.The schedule typically consists of two-night shifts, with the balance of hours arranged between day and night shifts.
Additional hours may be available to support leave coverage or other business needs.QualificationsProven hospitality or customer service experience.Clear, professional communication skills.Proactive in exceeding guest expectations.Skilled at ensuring guest satisfaction.Polished, professional demeanour.Flexible availability for a variety of shifts.Additional InformationAt Minor Hotels, we value our people as the heart of our success.
Joining Minor means, you'll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:Career Growth: Learning and development programs to boost your career.Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.Global Perks: International accommodation discounts across our hotel brands.Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.Experiences: Discounted entertainment and activities.Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.Generous Leave: Parental and birthday leave.Wellness Boost: EAP and tailored wellness support.Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences.
We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.
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Unlock Your Guest Service Potential: Insight & Career Growth Guide
Real-time Guest Service Jobs Trends in Auckland, New Zealand (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Guest Service in Auckland, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 3277 jobs in New Zealand and 651 jobs in Auckland. This comprehensive analysis highlights market share and opportunities for professionals in Guest Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Minor Hotels is currently hiring and seeking a Guest Service Agent to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Guest Service Agent Jobs Auckland.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Minor Hotels adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Guest Service Agent Jobs New Zealand varies, but the pay scale is rated "Standard" in Auckland. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Guest Service Agent typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Guest Service Agent, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Guest Service Agent interview at Minor Hotels, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Minor Hotels's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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