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Front Office Team Leader - Cordis, Auckland Job Opening In Auckland – Now Hiring Langham Hospitality Group


Job description

OverviewLangham Hospitality Group (LHG) is a wholly-owned subsidiary of Great Eagle Holdings, comprising brands including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying'nFlo.
LHG operates with a global footprint across Asia, Europe, North America, Australasia and the Middle East, with over 40 hotels and residences in operation or development.
LHG focuses on open and genuine interactions with guests, colleagues and the world, fostering an engaging and respectful workplace to nurture careers and delight guests.Cordis, Auckland by Langham Hospitality Group is positioned in Auckland's vibrant arts and culture district.
It is an award-winning luxury hotel with 640 guest rooms and 18 flexible meeting spaces, part of Auckland's landscape for decades.
Joining the team supports the long-term growth of New Zealand's Leading Hotel (World Travel Awards ****) and delivering unparalleled guest experiences.ResponsibilitiesFull-time Team Leader to join the Front Office reception team, supervising receptionists on shift and assisting the Duty Managers with day-to-day operations.Provide outstanding customer service, maintain a high level of English comprehension and impeccable grooming.Meet a minimum of 2 years' experience in a reception position, preferably in a 5-star environment.Lead and motivate staff to achieve KPIs and provide training to new colleagues.Work with Front Office Management to develop, review and maintain service quality within Cordis brand standards.Cover Duty Manager shifts when required and manage the guest experience to ensure memorable first and last impressions.Support the vision to build guest loyalty and strive to be the best hotel company in the world.QualificationsFlexible availability to work morning and afternoon shifts on a 7-day rotating roster.Hospitality qualifications preferred.General Manager's licence preferred.BenefitsFun working environmentOpportunity to grow your career within Langham Hospitality GroupFreshly pressed uniform every shiftDiscounted parking ($5 per day)Staff mealsIf you want to work with a recognised leader in an oasis of luxury dedicated to our guests, stakeholders, our world and our colleagues, CLICK APPLY NOW!
Please note in line with our environmental policy, we accept online applications only.
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Unlock Your Front Office Potential: Insight & Career Growth Guide


Real-time Front Office Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Front Office in Auckland, New Zealand, highlighting market share and opportunities for professionals in Front Office roles.

829 Jobs in New Zealand
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Are You Looking for Front Office Team Leader Cordis, Auckland Job?

Great news! is currently hiring and seeking a Front Office Team Leader Cordis, Auckland to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Langham Hospitality Group adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying New Zealand laws and regulations

What Is the Average Salary Range for Front Office Team Leader Cordis, Auckland Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Auckland. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Front Office Team Leader Cordis, Auckland?

Key qualifications for Front Office Team Leader Cordis, Auckland typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Front Office Team Leader Cordis, Auckland Job Success

Langham Hospitality Group interview tips for Front Office Team Leader   Cordis, Auckland

Here are some tips to help you prepare for and ace your Front Office Team Leader Cordis, Auckland job interview:

Before the Interview:

Research: Learn about the Langham Hospitality Group's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

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Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

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Be Yourself: Let your personality shine through while maintaining professionalism.

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Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Front Office Team Leader Cordis, Auckland interview at Langham Hospitality Group, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Langham Hospitality Group's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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