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Urgent! Front Office Manager - Novotel Queenstown Lakeside Job Opening In Queenstown – Now Hiring Accor Hotels
Company Description
Novotel Queenstown Lakeside is located on the tranquil banks of Lake Wakatipu, a 4 star property with 273 rooms, meeting facilities and a stunning view from our Elements Restaurant.
Conveniently placed in prime location in Queenstown, making it one of the most iconic tourist destination Hotels in the World!
Job Description
Novotel Queenstown Lakeside is looking for a FRONT OFFICE MANAGER to ensure smooth and successful operation of the Front Desk.
This will involve managing the day to day Front Office related activities for the hotel, including training new team members and being the point person for the front office team.
What you'll do...
Manage daily hotel operations across Front Office, Concierge, and Night Audit teams.
Lead, train, and motivate staff to deliver exceptional guest service and uphold Accor brand standards.
Oversee guest arrivals, departures, and room allocations to ensure smooth and efficient processes.
Monitor and drive financial performance, including revenue forecasting, upselling, and KPI achievement.
Prepare and review operational and financial reports to support business performance.
Supervise cash handling, shift banking, and night audit for accuracy and compliance.
Assist with budgeting and business planning to meet financial and operational goals.
Foster a positive, guest-focused culture by demonstrating Accor Heartist values.
Qualifications
Minimum 3 years' experience in a hotel front office or operations management role.
Strong leadership, communication, and people management skills.
Proven ability to manage budgets, control costs, and drive revenue performance.
Willing to work varied hours, including mornings, afternoons and weekends.
Knowledge of front office systems (Opera or similar PMS preferred) will be advantageous.
Excellent problem-solving and guest service skills, with attention to detail.
Salary NZD$***** - $*****
Additional Information
Why work for Novotel, Queenstown?
Staff meals provided while on shift
Uniforms, washed and laundered daily.
Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
Work Your Way - Flexibility to ensure a work life balance!
Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
Accor's refer-a-friend bonus
Accor's Parental Leave Scheme
Access to our Employee Assistance Program
Place of Employment will be Novotel Queenstown Lakeside
Full Time 40 hours
Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
We offer reasonable adjustments to support you.
If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
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Unlock Your Front Office Potential: Insight & Career Growth Guide
Real-time Front Office Jobs Trends in Queenstown, New Zealand (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Front Office in Queenstown, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 559 jobs in New Zealand and 120 jobs in Queenstown. This comprehensive analysis highlights market share and opportunities for professionals in Front Office roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Accor Hotels is currently hiring and seeking a Front Office Manager Novotel Queenstown Lakeside to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Front Office Manager Novotel Queenstown Lakeside Jobs Queenstown.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Accor Hotels adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Front Office Manager Novotel Queenstown Lakeside Jobs New Zealand varies, but the pay scale is rated "Standard" in Queenstown. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Front Office Manager Novotel Queenstown Lakeside typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Front Office Manager Novotel Queenstown Lakeside interview at Accor Hotels, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Accor Hotels's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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