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Front Desk Executive / Guest Service Agent Job Opening In Queenstown – Now Hiring Ramada Hotels


Job description

Front Desk Executive / Guest Service AgentMarsden Hotels & Resorts offers a range of hotel and resort brands across New Zealand all designed to make you wake up feeling wonderful.
We have 6 different brands including the international brands of Ramada, Wyndham Garden, and Microtel.
We have 15 hotels in key cities including Auckland, Wellington, Christchurch, and Wellington.We are currently recruiting for two of our Marsden properties in Queenstown.
These are Ramada by Wyndham Remarkables Park and Wyndham Gardens Queenstown.These 2 properties are located in Frankton near the airport and have a bus stop nearby.Front Desk ExecutiveAll Positions available are full-time.
You will be working on a rotating roster which includes weekends and public holidays.Key Duties for Front Desk ExecutivePrevious experience with a hotel property management system (i.e. Opera Cloud) is desirable for this position, and experience in a similar role is preferable, but for the right applicants whose personality and positive attitude shine but don't have hotel experience, we are more than happy to train them and get their career in hospitality moving forward.
Opportunity for a Duty Manager role also available.These are fantastic opportunities to join a young and energetic team with the scope to allow your level of experience and passion for the industry to shine.
Benefits also include:UniformThe opportunity for succession training and online coursesGreat staff stay rates at all our other properties throughout NZTO APPLYPlease submit your CV via Seek with your cover letter detailing which position you are applying for and what makes you shine above the rest.
Only applicants with the legal right to work and who are currently residing in New Zealand will be considered.Marsden Hotels and Resorts is an equal opportunities employer in all respects.How to ApplyPlease email your CV with a cover letter via Seek.
Unfortunately, due to the number of applications expected, we will only be replying initially to the shortlisted candidates.Your application will include the following questions:Which of the following statements best describes your right to work in New Zealand?
Do you have customer service experience?
How many years' experience do you have as a Front Desk Executive?
How much notice are you required to give your current employer?
Marsden Hotels and Resorts is committed to equal employment opportunities.
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Unlock Your Front Desk Potential: Insight & Career Growth Guide


Real-time Front Desk Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Front Desk in Queenstown, New Zealand, highlighting market share and opportunities for professionals in Front Desk roles.

530 Jobs in New Zealand
530
30 Jobs in Queenstown
30
Download Front Desk Jobs Trends in Queenstown and New Zealand

Are You Looking for Front Desk Executive / Guest Service Agent Job?

Great news! is currently hiring and seeking a Front Desk Executive / Guest Service Agent to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Ramada Hotels adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying New Zealand laws and regulations

What Is the Average Salary Range for Front Desk Executive / Guest Service Agent Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Queenstown. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Front Desk Executive / Guest Service Agent?

Key qualifications for Front Desk Executive / Guest Service Agent typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Front Desk Executive / Guest Service Agent Job Success

Ramada Hotels interview tips for Front Desk Executive / Guest Service Agent

Here are some tips to help you prepare for and ace your Front Desk Executive / Guest Service Agent job interview:

Before the Interview:

Research: Learn about the Ramada Hotels's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

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Be Yourself: Let your personality shine through while maintaining professionalism.

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Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Front Desk Executive / Guest Service Agent interview at Ramada Hotels, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Ramada Hotels's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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