Fingerprint Technical Support Officer

Job description

New Zealand Police is working with the community to make New Zealanders be safe and feel safe.

With over 16,000 staff, we provide policing services 24 hours a day, every day.

We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes.
We’re working towards specific goals and targets that highlight our intent to work collaboratively with iwi and communities, other government sectors and business partners to deliver and achieve long-term change.

Fingerprint Technical Support Officer!

* Based in Hamilton Central Police Station * Permanent, Full-Time Position * Police Employee * NAV * JR: 5511805
E tῡ ki te kei o te waka, kia pakia koe e ngā ngaru o te wā
Stand at the stern of the canoe and feel the spray of the future biting at your face

Mō te tūnga | About the role

As a Fingerprint Technical Support Officer, you will support Fingerprint Experts in their work through the provision of basic lab services and admin services.

You will report to the Manager of the Fingerprint Office and will be a member of the National Fingerprint Service Centre.


We are looking for someone who can apply themselves to clerical taskings, has some basic lab skills and an understanding and passion for forensics.

You will need to be able to multi-task, work well under pressure and be able to complete all work with accuracy.

Be able to work in an environment that contains traumatic content.

Key Accountabilities:

* Receiving exhibits, detailing the items and confirming accuracy and/or making necessary corrections.

You will be required to document the receipt and release of exhibits.

This is 'end to end exhibit management' and maintaining the exhibit chain of custody.

* Making working solutions of chemicals.

Maintaining our chemical register in Chemwatch database.

Ensuring stocks in the lab are up to date, testing and recording the making of working solutions and their efficacy.

* You will be maintaining accurate fingerprint case file records though FIMS (Fingerprint Information Management System), liaising with investigators, SOCO and Case management units to support investigations.

Sending out Fingerprint Identification memos and assisting with court file disclosure packages.

* General administrative and front of office reception duties, for example, phone and walk in inquiries, dealing with incoming mail, filing and managing offsite archiving.


Additional Information:
* The successful applicant must reside in the Hamilton Area * A full driver's license is also essential as you may have to drive our work vehicles from time to time.

* Any Laboratory-based experience would be beneficial * To assist with shortlisting a practical test will need completing onsite
He aha taau e kawe mai | What you’ll bring

Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others.

For selection purposes, candidate suitability will be considered in relation to:
* potential to perform well in the position, given a reasonable period for familiarisation and/or training.

* personal attributes and temperament relevant to the position.

* general health which will allow for the performance of all duties and functions of the position

This role is Individual Contributor/Emerging Leader level.

You can refer to Indicators for Success for further information on the requirements


To view the position description for this role please copy and paste this link into a new browser:

https://www.police.govt.nz/sites/default/files/pd/10-2025/fingerprint_technical_support_officer.pdf

Mo tātou | About us
New Zealand Police is the lead agency responsible for preventing crime and enhancing community safety.

It works in partnership with individuals, communities, businesses, and other public sector agencies towards the vision of making New Zealand the safest country.

Police is the government’s largest front-line response agency with around 15,000 staff in large and small communities all over New Zealand and in liaison and policing development roles overseas.
Your development is highly valued at NZ Police.

Our employees enjoy significant investment in their development not only at an individual level, but also at the team and community practice level.

We work hard to match you with work that will both play to your strengths and challenge you in new ways.
The work you’ll be engaged in is real, tangible work that directly benefits our frontline and communities.

Taken all together, this means we can offer you career path opportunities to progress in your chosen profession and become a more well-rounded, experienced leader, with opportunities across the range of work we support.

To view more detailed information about our recruitment process along with further details about requirements please click below link:

Applicant Information Pack (External)

Tono ināianei | Apply now

If this position sounds like you, click apply now and submit a tailored CV.

You will be required to submit an application form.

Before confirmation of hire, pre-employment checks will be undertaken which include reference, drug and alcohol testing and police vetting prior to any written offer being made.



For further information on the application process, please copy and paste this URL: https://www.police.govt.nz/careers

All applications must be submitted online and will not be accepted directly via email.

All applicants must have the right to work in New Zealand.




Utu ā-tau | Salary

This position is covered by a collective agreement and salary will commence between $69,337 and $72,430 dependent on skills and experience relevant to the role.




If you are an internal applicant, you must apply internally through the police system.

You must provide an alternative contact email address and state your future commitments should you be successful in the next stage of the recruitment process.



Please note: Deadline for applications is 5pm on Sunday 2nd November 2025.

Applications may be reviewed prior to the close date as well as contact made with candidates.



If you have any questions about this vacancy, please contact: wolf.ahsue@police.govt.nz

Required Skill Profession

Other Protective Service Workers