Urgent! Field Service Technician Job Opening In Auckland – Now Hiring Aristocrat
Are you ready to join a world-class team and make a significant impact?
As a Field Service Technician at Aristocrat, you'll be at the forefront of delivering outstanding technical support and service excellence across customer sites.
You will play a crucial role within our organization, ensuring our electronic gaming machines operate flawlessly and our customers experience uninterrupted enjoyment.
We are looking for someone ambitious and technically minded who thrives in a dynamic, customer-focused environment.
Join us and be the face of Aristocrat, where your expertise and dedication will be highly valued!
What You'll DoCustomer & Technical ServicePerform scheduled tasks, preventative maintenance (PM), break/fix repairs, and system diagnostics on-site.Handle equipment installation, removal, upgrades, modifications, and game changes at customer sites, even during venue closures.Investigate and resolve complex system faults, and perform required repair work.Respond promptly and authoritatively to service calls to meet customer expectations and SLA requirements.Collaborate efficiently with venue staff to maintain high customer happiness.Reporting & DocumentationAccurately collect and report all activities using Aristocrat's field service management tools.Ensure real-time data entry and 100% accuracy of service records, tasks, and inventory.Record all part usage and ensure returns are completed as per ATA's SLA and compliance standards.Assist with internal service reporting and respond to departmental requests when required.Workplace Health & Safety (WHS) & ComplianceUnderstand and align with Company and venue WHS policies, procedures, and regulations.Ensure the health, safety, and welfare of all employees, visitors, and contractors.Follow accident/incident/near miss processes and conduct investigations as required.Ensure all activities align with Company, legislative, and regulatory requirements.What We're Looking ForRequiredElectrical registration and working permit with NZEWRB preferred but not mandatoryMinimum 2 years, experience in electrical gaming machine servicing and repairs preferredElectro-mechanical service experienceBackground or qualifications in computer support and/or computer network systems.Must be physically capable of handling heavy equipmentAbility to work in NZ/Work permitProven problem-solving ability and ability to Adapt quickly to changing demands.Ability to contributes ideas for change and process improvement from own experienceSelf-motivated and able to work independently across multiple customer sites.Proficient in using mobile devices and field service applications for reporting.Flexibility to work weekends and public holidays as needed.Monday - Friday 08:30 - 5pm availability with on-call duties from Monday to Sunday.Willingness to travel outside of Auckland and stay overnight to support other teams.Car, phone, and tools provided with the job.On-the-job training and health insurance included.Physical RequirementsAble to lift/move up to 25kg safely, using accurate manual handling techniques and tools.Comfortable stepping up onto a safety step and working in variable physical environments.Comfortable standing for most of the workday.Capable of flexing, crouching, and performing tasks at ground level when necessary.Capable of raising arms overhead and performing tasks at shoulder level if necessary.Why Aristocrat?
Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games.
We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games.
And while we focus on fun, we never forget our responsibilities.
We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability.
We're a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential.
We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity.
EEO M/F/D/VWorld Leader in Gaming EntertainmentRobust benefits packageGlobal career opportunitiesOur ValuesAll about the PlayerTalent UnleashedCollective BrillianceGood Business Good CitizenTravel ExpectationsUp to 25%Additional InformationAt this time, we are unable to sponsor work visas for this position.
Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.
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Unlock Your Field Service Potential: Insight & Career Growth Guide
Real-time Field Service Jobs Trends in Auckland, New Zealand (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Field Service in Auckland, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 3747 jobs in New Zealand and 725 jobs in Auckland. This comprehensive analysis highlights market share and opportunities for professionals in Field Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Aristocrat is currently hiring and seeking a Field Service Technician to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Field Service Technician Jobs Auckland.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Aristocrat adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Field Service Technician Jobs New Zealand varies, but the pay scale is rated "Standard" in Auckland. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Field Service Technician typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Field Service Technician interview at Aristocrat, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Aristocrat's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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