Export Customer Services Officer Fixed TermBe the key link between our export customers and global markets - make a real impact every dayJoin a collaborative, high-performing sales & marketing team with a strong focus on continuous improvementEnjoy a supportive culture, discounted dairy products, and access to health & life insurance benefitsA bit about your roleAs the Customer Service Officer - Export Documentation, you'll play a pivotal role in ensuring our export customers receive timely, accurate, and cost-effective documentation.
Working as part of our wider sales and marketing team, you'll collaborate closely with customers, Westland's Quality Team, third-party logistics providers, and insurers.Reporting directly to the Customer Service Team Lead, you'll work alongside a dynamic group of professionals who are passionate about delivering exceptional service and driving continuous improvement.
This is a 12-month parental leave cover opportunity where you'll have the chance to make a real difference and develop your skills in a supportive environment.A bit about youYou are a customer-focused professional with proven experience in export documentation or logistics, ideally within the dairy or FMCG sector.
You thrive in fast-paced environments, have a knack for problem-solving, and are known for your attention to detail and ability to deliver results.
Your strong communication skills and collaborative approach mean you build positive relationships with both internal teams and external partners.
Experience with systems like Prodoc, Trade Window, or Oracle is a plus, but your adaptability and willingness to learn are what set you apart.A bit about Westland Milk ProductsWestland Milk Products is a well-known New Zealand end-to-end dairy manufacturer based in the beautiful South Island, with offices and production facilities in both Christchurch and Hokitika.
As part of the Yili Oceania group—owned by the global top 5 dairy company Yili Group—Westland, along with Oceania Dairy (Glenavy), Pure Nutrition (Rolleston), Canary Foods (Hamilton), and EasiYo (Auckland), produces over 170,000mt of finished goods exported to more than 40 countries, driving annual revenue well in excess of $1.3B—and growing.Where to from here?
We encourage you to apply even if you feel you do not meet all of the above qualifications.
No one ever meets 100% of the requirements.
We look forward to your application!
Please submit your application through our careers page at westlandcareers.co.nz.
For further details, please refer to the accompanying position description available on the site.
Applications close on Sunday, 19th October ****.
Please note that this advertisement may close earlier than the listed closing date if a suitable candidate is identified.
Applications will be reviewed on a rolling basis, and interviews may be conducted earlier than the closing date.Applicants must have valid work rights in New Zealand to be considered.
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