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Urgent! En - Front Office Manager Job Opening In Bay-of-plenty – Now Hiring Accor
Accor Rotorua, Bay of Plenty, New Zealand
1 month ago Be among the first 25 applicants
Full-Time | Permanent Position
Overview
Step into your future with Novotel & Ibis Rotorua.
Set on the edge of Lake Rotorua and a short stroll from the city's Eat Street, Novotel & Ibis Rotorua offer warm Kiwi hospitality and world-class service.
We're seeking a passionate and driven Front Office Manager to lead the front office and reservations teams.
You'll be the face of our hotels—welcoming guests, ensuring seamless interactions, and helping every stay feel like home with a touch of Rotorua magic.
What you'll be doing
Oversee all front office and reservation operations, ensuring smooth and efficient service delivery.
Lead and inspire the front office and reservation teams to deliver exceptional guest service.
Ensure regular training and upskilling for the teams.
Oversee and manage check-in/check-out procedures with a focus on maximizing occupancy and revenue.
Handle guest feedback promptly and professionally, turning challenges into opportunities.
Collaborate with other hotel departments to enhance the overall guest experience.
Maintain and implement Novotel & Ibis brand standards, ensuring excellence in every interaction.
Qualifications
Previous experience as a Front Office Manager or Assistant Front Office Manager in a 4-star or 5-star hotel environment.
Strong leadership skills with the ability to motivate and develop a high-performing team.
Excellent communication, organizational, and problem-solving abilities.
A passion for delivering outstanding guest service with a proactive and positive attitude.
Proficiency with hotel management systems (Opera Cloud experience preferred).
Flexibility to work shifts, including weekends and holidays.
What's In It For You
A competitive salary
Opportunities for career development and global mobility within the Accor network.
Staff discounts at Accor hotels worldwide.
Training programs and access to learning platforms to support your growth.
A vibrant, inclusive workplace where your ideas and contributions are valued.
Additional Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Other
Industries: Hospitality
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Unlock Your En Front Potential: Insight & Career Growth Guide
Real-time En Front Jobs Trends in Bay-of-plenty, New Zealand (Graphical Representation)
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Great news! Accor is currently hiring and seeking a En Front Office Manager to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: En Front Office Manager Jobs Bay-of-plenty.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Accor adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a En Front Office Manager Jobs New Zealand varies, but the pay scale is rated "Standard" in Bay-of-plenty. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
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