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Donor Center Application User Support Analyst Job Opening In Hawke's Bay – Now Hiring Grifols, S.A


Job description

Overview
Would you like to join an international team working to improve the future of healthcare?
Do you want to enhance the lives of millions of people?
Grifols is a global healthcare company that since **** has been working to improve the health and well-being of people around the world.
We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.
This is a remote-based position for candidates living in the central and east coast.
Summary
Oversees the support and guidance to application users experiencing issues related to the business configuration.
Resolves data or process variances per procedure.
Coordinates with manufacturer requests for data / record updates.
Maintains process for managing user requests.
Primary Responsibilities
Support requests to resolve BECS / Application data incidents and functional questions
Adhere to data incident resolution procedures
Provide support to configuration team to implement changes
Maintain and track work requests and established turnaround time
Resolve requests and/or coordinate solution with internal or third parties
Continue to build and develop an administrative working knowledge of application function and configuration capability
Assemble necessary updates and reports and provide to supervisor
Flexibility with work schedule and able to work periodic late nights or be on call weekends if necessary
Responds to support requests, delivers on change requests, liaisons with internal teams & vendors to complete tasks and supports / implements change
Perform other job-related duties as assigned
Education & Experience
Bachelor's degree preferred or equivalent experience
Minimum of 5 years' experience
Knowledge & Skills
Strong knowledge base capable of providing solutions for multiple apps or equipment, working knowledge of plasma collection applications, good understanding of quality systems.
Pay scale of $58,****** - $87,****** per year depending on training, education and experience.
This position is eligible to participate in up to 5% of the company bonus pool.
We offer benefits including medical, PTO, up to 5% 401K match, and tuition reimbursement.
We are committed to offering our employees opportunities for professional growth and career progression.
Even though we are a global healthcare company with employees in 30 countries, Grifols prides itself on its family-like culture.
Our company has more than tripled its workforce in the last 10 years — we're growing, and you can grow with us!
#LI-RL1
#BiomatUSA
Learn more about Grifols ()
Req ID:
******
Type:
Regular Full-Time
Job Category:
TECHNICAL
#J-*****-Ljbffr

Required Skill Profession

Other General


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Unlock Your Donor Center Potential: Insight & Career Growth Guide


Real-time Donor Center Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Donor Center in Hawke's Bay, New Zealand, highlighting market share and opportunities for professionals in Donor Center roles.

87 Jobs in New Zealand
87
1 Jobs in Hawke's Bay
1
Download Donor Center Jobs Trends in Hawke's Bay and New Zealand

Are You Looking for Donor Center Application User Support Analyst Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Grifols, S.A adheres to the cultural norms as outlined by Expertini.

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1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying New Zealand laws and regulations

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Grifols, S.A interview tips for Donor Center Application User Support Analyst

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Research: Learn about the Grifols, S.A's mission, values, products, and the specific job requirements and get further information about

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