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Urgent! Diagnostics Technical Support Agent Job Opening In WorkFromHome – Now Hiring Zoetis
1 week ago Be among the first 25 applicants
The Technical Support Agent primary purpose is to assist End Users and Field Representatives with all aspects of operation, applications, and problem resolution on all animal health diagnostic products, while providing additional product specific support for more complex problems.
They will be involved in all phases of the support process primarily taking phone calls and documenting complaints, also including but not limited to mentoring new hires, and implementing process improvements.
This will be a remote role working with colleagues online.
The Technical Support Agent should seek to create a positive experience for each caller.
He/she will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.
A successful Diagnostic Technical Support Agent should be customer-focused, detail oriented, strong speaking & writing skills, knowledgeable, reliable, efficient and Think beyond the fix attitude to deliver the best customer experience.
Applicants must have existing permanent work rights for New Zealand to be considered for this role.
No agencies
About Zoetis
At Zoetis, our purpose is to nurture the world and humankind by advancing care for animals.
As a Fortune 500 company and the world leader in animal health, we discover, develop, manufacture and commercialize vaccines, medicines, diagnostics and other technologies for companion animals and livestock.
We know our people drive our success.
Our award-winning culture, built around our Core Beliefs, focuses on our colleagues' careers, connection and support.
We offer competitive healthcare and retirement savings benefits, along with an array of benefits, policies and programs to support employee well-being in every sense, from health and financial wellness to family and lifestyle resources.
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Auckland, Auckland, New Zealand 2 weeks ago
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Unlock Your Diagnostics Technical Potential: Insight & Career Growth Guide
Real-time Diagnostics Technical Jobs Trends in WorkFromHome, New Zealand (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Diagnostics Technical in WorkFromHome, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 1078 jobs in New Zealand and 483 jobs in WorkFromHome. This comprehensive analysis highlights market share and opportunities for professionals in Diagnostics Technical roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Zoetis is currently hiring and seeking a Diagnostics Technical Support Agent to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Diagnostics Technical Support Agent Jobs WorkFromHome.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Zoetis adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Diagnostics Technical Support Agent Jobs New Zealand varies, but the pay scale is rated "Standard" in WorkFromHome. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Diagnostics Technical Support Agent typically include Assistance and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Diagnostics Technical Support Agent, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Diagnostics Technical Support Agent interview at Zoetis, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Zoetis's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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