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Urgent! Desktop Support Engineer- Dispatch on call casual Job Opening In Dargaville – Now Hiring preferable.ai

Desktop Support Engineer Dispatch on call casual



Job description

Job Description

Key Responsibilities: • Perform break-fix support for desktops, laptops (Windows/macOS), iMacs, and POS devices.

• Diagnose and replace faulty hardware components: HDD, RAM, motherboard, screen, keyboard, fan, power supply, etc.

• Provide support for software installations, OS configuration, and minor troubleshooting.

• Install, configure, and troubleshoot POS terminals, receipt printers, barcode scanners, and card readers.

• Reimage systems using deployment tools or bootable media.

• Log all activities, time, and part usage in the ticketing system.

• Coordinate with L2/L3 teams for escalations or specialized tasks.

• Travel to client sites for onsite support within the assigned region.

• Ensure SLA compliance and customer satisfaction for each ticket.

• Maintain inventory of spare parts and tools.


Requirements
Desktop support, Hardware replacement, Networking Smart hand support, etc


Required Skill Profession

Computer Occupations



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    Unlock Your Desktop Support Potential: Insight & Career Growth Guide


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