Overview
Delivery & Installation roles involving delivering and installing whiteware products in customers' homes, and serving as the last point of contact for customers.
Job Description
Our Delivery & Installation team members are responsible for delivering and installing whiteware products in customers' homes and being the last point of contact for our customers.
The job provides full training and a buddy to guide and mentor you.
You will engage with customers to determine the best way to bring the product into their home, unpacking and installation, and disposing of old appliances and packaging as needed.
As a key point of contact with customers, you will play a critical part in creating a positive customer experience.
This is a permanent, full-time position with hours of work from Monday - Friday: 8:00am - 4:30pm.
Responsibilities
- Deliver and install whiteware products in customers' homes and act as the main point of contact for the customer experience.
- Engage with customers to determine the best way to bring products into their home, perform unpacking and installation, and dispose of old appliances and packaging as needed.
- Ensure safety of yourself, others, and products when driving and during installation.
Qualifications
This is a physically demanding role that requires good strength and the ability to keep up with a fast-paced environment.
You should enjoy working with customers and delivering an exceptional experience.
- Can be on their feet for long periods.
- Physically fit and able.
- Positive, can-do attitude towards work.
- Understands customer needs and can create a great experience.
- Ability to follow processes and uphold company guidelines at all stages of the customer experience.
- Maintain an excellent, presentable, and functional work area.
- Be responsible for safety of yourself, others, and products when driving.
Beneficial, but not essential:
- A full, clean NZ Driver's License
- Warehousing experience
Additional Information
You will be exposed to the latest technology and work in a diverse and energetic team while taking advantage of company benefits such as:
- Career opportunities that come with a company our size
- Take your birthday off - paid
- Staff discounts across all brands
- Long service leave
- 26 weeks fully paid parental leave or 10 days additional leave to support your partner
- Fully paid Jury Service
- Lifestyle Leave
Employment Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industries: Retail
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