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Urgent! Customer Transformation - Director Job Opening In Auckland – Now Hiring PwC
Description
& SummaryAt PwC, our people in customer consulting specialise in providing consulting services focused on customer-related strategies and initiatives.Kia ora,
At PwC, our purpose is clear: to build trust in society and solve important problems.
Join our diverse whānau of experts and be supported with coaching, flexibility, and a culture where you truly belong.
Here, you’ll work with world-leading technology - including A.I. - bringing your people-focused skills and experience to deliver outcomes that matter.
Ngā Kōrero mo tēnei tūranga / About the role
Join New Zealand’s leading customer transformation practice, partnering with top-tier clients on projects that create real impact.
We’re seeking a Director to join our Customer Transformation team; a strategic leader who will shape and expand PwC’s marketing technology (MarTech) and customer strategy capability.
In this role, you’ll define the intersection between marketing, data, and customer experience, connecting client challenges with innovative technology solutions.
You’ll gain exposure to diverse industries and strategic client work, while helping to shape PwC’s growing MarTech offering.
Work alongside a collaborative, senior team that values innovation, creativity, and fresh thinking in solving complex client problems.
Your day-to-day could include:
Leading and growing PwC’s MarTech and customer strategy capability across Adobe, Salesforce, and related technologies.
Partnering with senior marketing leaders to identify opportunities and deliver impactful transformation programs.
Bridging marketing strategy, technology delivery, and customer outcomes to enhance PwC’s position as a market leader in customer transformation.
Overseeing and supporting cross-functional delivery teams, including Adobe and Salesforce specialists.
Engaging clients across large-scale, multi-channel campaigns and transformation projects.
Acting as a connector to link strategic client needs with PwC’s technical and consulting expertise.
Ngā pūkenga kei a koe / Skills and experience
8+ years' experience within agency, media, or consulting environments, managing large-scale transformation or marketing programs.
Experience working within financial services is advantageous.
A deep understanding of front-office technology beyond CRM, including marketing automation, content management, and customer strategy.
Proven experience working with Adobe platforms (strongly preferred) and Salesforce (advantageous).
Ability to articulate the value of customer data and how to leverage insights to drive marketing effectiveness.
Comfortable operating at both strategic and delivery levels, from shaping briefs to overseeing execution.
Exposure to content management systems is a plus.
Ngā āhuatanga hirahira o te mahi ki PwC / Highlights of working at PwC NZ
Growth - Global network; leadership development; A.I. tools and training; formal learning pathways
Reputation - PwC is known for shaping tomorrow.
Join us and you’ll accelerate your career while helping clients and communities solve their most important problems.
Wellbeing - Life & income protection; Sonder/EAP/Headspace; 15 days’ paid sick leave; group-rate health insurance (eligibility applies)
Flexibility - Flexible working; supportive coaching culture
Time off - Purchase up to two extra weeks’ annual leave; two recognition days provided each year; annual summer shutdown period
Whānau & community - Paid parental leave for all parents with flexible options and financial planning support; inclusive networks; paid volunteering leave
Rewards - Discretionary bonus opportunities; generous referral bonuses; retail discounts & deals.
Mo te aha tāu e tatari ana?
/ What are you waiting for?
Belong to a community of problem solvers where differences are embraced.
We’ll empower you with technology, coaching, flexibility, and trust to make a meaningful difference.
Learn more on our careers site at ;
Grow here.
Go further.
Maintaining independence is fundamental to demonstrating that PwC has not been influenced by any relationships or situations that undermine our objectivity.
This role requires an independence review process.
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship?
NoJob Posting End Date
Advertising, Marketing, Promotions, Public Relations, And Sales Managers
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Unlock Your Customer Transformation Potential: Insight & Career Growth Guide
Real-time Customer Transformation Jobs Trends in Auckland, New Zealand (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Transformation in Auckland, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 2275 jobs in New Zealand and 554 jobs in Auckland. This comprehensive analysis highlights market share and opportunities for professionals in Customer Transformation roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! PwC is currently hiring and seeking a Customer Transformation Director to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Transformation Director Jobs Auckland.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at PwC adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Transformation Director Jobs New Zealand varies, but the pay scale is rated "Standard" in Auckland. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Transformation Director typically include Advertising, Marketing, Promotions, Public Relations, And Sales Managers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Customer Transformation Director, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Transformation Director interview at PwC, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the PwC's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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