Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Customer Support Officer Fixed Term.
New Zealand Jobs Expertini

Urgent! Customer Support Officer Fixed-Term Job Opening In Hawera – Now Hiring South Taranaki

Customer Support Officer Fixed Term



Job description

Do you want a change in lifestyle?

If so, here's your opportunity!

We are looking for an enthusiastic and motivated person with plenty of initiative to help provide a high quality, friendly service to all visitors to the South Taranaki isite Visitor Centre which is open seven days a week.

About the Role - This role is responsible for providing a high-quality customer service experience to South Taranaki isite and AA customers by dealing with district wide customer telephone enquiries, transactions and counter enquiries on behalf of Council in a prompt and efficient manner and provide a balanced and unbiased view of the district's amenities and attractions.

This is a temporary 4 month fixed-term part-time position working 16.75 hours per week which may include weekend work and has a requirement to be available to work public and school holidays.

There is an opportunity to work additional hours from time to time to cover annual and sick leave.

Monday - Thursday 11.30am - 2.30pm (½ hr lunch break)

Sunday 9.45am - 3.00pm (½ hr lunch break)

Do you have what it takes?

This is a busy role and is a key part of Council's front-line service.

This job offers variety plus and is responsible for assisting visitors to the centre with local information, travel and accommodation bookings, souvenir sales, box office ticket sales and AA services.

and provide current information about services (including AA services), local attractions and amenities and providing customers with relevant information on AA related services and products including but not limited to vehicle registrations, road user charges, driver license testing, change of ownerships, Kiwi Access Cards, IRD verifications and much more.

Maintaining promotional material on coming events and distributing throughout Taranaki as required, reconciling invoices and returns for all agencies of the isite and meeting both AA and NZTA requirements regarding achievement of a pass rate for training and product knowledge is also a requirement of this role.

About You - Great customer service ethic is a must; you are a great team player with a Level 4 Certificate in Tourism or other isite NZ recognised qualification who has a can-do attitude and your passion for helping people gets you excited about going to work each day.

You will have demonstrated experience in a service related, customer interfacing role, strong local knowledge of South Taranaki including visitor attractions and activities and an understanding and appreciation of the Treaty of Waitangi and subsequent cultural issues.

If this role appeals to you, head over to our website www.southtaranaki.com where you can access the background information and job description for the role.

If submitting an application, please ensure you provide a covering letter outlining your skills and experience for the role along with your most current CV.

Applications close at 4pm on Sunday, 17 August 2025 or when a suitable candidate has been appointed to the role.


Required Skill Profession

Computer Occupations



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Customer Support Potential: Insight & Career Growth Guide


  • Real-time Customer Support Jobs Trends in Hawera, New Zealand (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Support in Hawera, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 5873 jobs in New Zealand and 9 jobs in Hawera. This comprehensive analysis highlights market share and opportunities for professionals in Customer Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Customer Support Officer Fixed Term Job?

    Great news! is currently hiring and seeking a Customer Support Officer Fixed Term to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at South Taranaki adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying New Zealand laws and regulations
  • What Is the Average Salary Range for Customer Support Officer Fixed Term Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Hawera. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Customer Support Officer Fixed Term?

    Key qualifications for Customer Support Officer Fixed Term typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for Customer Support Officer Fixed Term?

    To improve your chances of getting hired for Customer Support Officer Fixed Term, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for Customer Support Officer Fixed Term Job Success
    South Taranaki interview tips for Customer Support Officer Fixed Term

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the South Taranaki's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Customer Support Officer Fixed Term interview at South Taranaki, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the South Taranaki's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for Customer Support Officer Fixed Term Positions

    Setting up job alerts for Customer Support Officer Fixed Term is easy with New Zealand Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!