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Urgent! Customer Support Officer Job Opening In Canterbury – Now Hiring Te Ha O Matauranga, Learning In Kaikoura
Overview
An exciting opportunity has become available to join Whale Watch Kaikoura as a Customer Support Officer.
This is a permanent role based at Kaikoura as a valued member of our Customer Support Services team.
The Customer Support Officer plays a critical role in the delivery of a quality customer support service.
In many cases they are the first representative of the company customers interact with, so they must endeavor to make a positive and lasting impression.
They also support a seamless processing experience for our customers and provide any technical or other support as required.
The role is based on a guaranteed minimum of 40 worked hours per week across a 5-day working week but, subject to customer demand and/or role requirements, actual worked hours could be higher.
The role also maintains versatility with training and working within other areas of the company forming part of the role.
Responsibilities
The Customer Support Officer delivers a quality customer support service and serves as the first point of contact for customers.
They support a seamless processing experience, provide technical or other required support, and contribute to a positive and lasting impression of the company.
Desirable qualifications, attributes, skills and experience
Experience working within the tourism industry.
Experience within a customer driven and focused environment.
Experience in a sales role.
Dealing with customer enquiries, answering phones and emails, making bookings, handling, processing and recording sales revenue etc.
Computer literate and experience using reservation & ticketing systems.
Tech savvy and embraces the integration of supporting technology.
Can confidently speak to and engage with large groups of people.
Excellent communication skills.
A team player with a strong work ethic.
Ability to work unsupervised, reliable and uses their initiative.
Versatile with a genuine eagerness to learn new skills.
Trustworthy with Integrity.
Cultural awareness.
Workplace first aid.
Role Requirements
Currently living in New Zealand.
You must be legally permitted to work in New Zealand.
Must be based in Kaikoura.
How to apply
This role will stay open until a suitable appointment is made.
If you think you have what it takes to fulfil this exciting role then please provide a letter and CV to Nakita Boyd by Email: ******.
Post: PO Box 89, Kaikoura **** or Deliver to: The Whaleway Station, Whaleway Road, Kaikoura.
#J-*****-Ljbffr
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Unlock Your Customer Support Potential: Insight & Career Growth Guide
Real-time Customer Support Jobs Trends in Canterbury, New Zealand (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Support in Canterbury, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 5873 jobs in New Zealand and 82 jobs in Canterbury. This comprehensive analysis highlights market share and opportunities for professionals in Customer Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Te Ha O Matauranga, Learning In Kaikoura is currently hiring and seeking a Customer Support Officer to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Support Officer Jobs Canterbury.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Te Ha O Matauranga, Learning In Kaikoura adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Support Officer Jobs New Zealand varies, but the pay scale is rated "Standard" in Canterbury. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Support Officer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Customer Support Officer, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Support Officer interview at Te Ha O Matauranga, Learning In Kaikoura, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Te Ha O Matauranga, Learning In Kaikoura's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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