Customer Success Growth Consultant (CSM) Remote 2

Job description

About AI Acquisition

An AI platform emerged as the global category leader in AI service provider enablement.

Operating globally, with the US as its primary market, the unique hybrid of Platform-as-a-Service (PaaS) and AI marketplace has achieved explosive growth by solving a critical pain point: connecting AI agencies with qualified enterprise opportunities at scale.

AI Acquisition combines proprietary AI orchestration tools with proven enterprise SaaS infrastructure, delivers immediate value to the platform’s multiple agency customers and small and medium businesses worldwide.

We’re revolutionizing the way entrepreneurs build life-changing businesses by brokering AI tools to business owners eager to succeed.

At the forefront of the $1.3 trillion AI revolution, we empower our members to earn $500+ per hour with just a few clicks.

Whether through our AI Agency Incubator (Self-Guided), AI Accelerator (Done With You), or AI Agency Launchpad (Done For You), we provide the systems, training, and support to help our members achieve rapid success.

Hear from our leaders:

• Jordan Lee, Co-Founder & Chairman, shares insights about the business: 
• Matthew Jones, CEO, discusses his career progression and personal growth since joining The Growth Partner: 
  

Why Join AI Acquisition?

• Be part of a cutting-edge company leading the AI revolution, with a proven system that delivers results.
• Work in a dynamic, remote environment with a team dedicated to transforming lives.
• Opportunity to grow with a company experiencing rapid growth as we scale to support more members.
• Make a direct impact on our members’ success, helping them achieve life-changing wins like $60K in 17 days.
• Surround yourself with exceptionally talented, driven people who are in pursuit of excellence.

This isn’t just a job—it’s an opportunity to create a new and better life while working with visionary leaders who are shaping the future of AI-driven business growth.

The Role

We’re seeking a Customer Success Growth Consultant to join our team and drive the success of ambitious entrepreneurs in our Growth Partner Accelerator.

In this role, you’ll oversee a portfolio of clients, conduct daily 1:1 consultation sessions, and guide them on the development and execution of their growth action plans.

You’ll act as a trusted advisor, helping entrepreneurs overcome obstacles, scale their businesses, and achieve their goals.

This is a unique opportunity for ex-agency owners or experienced business growth coaches who are passionate about helping others succeed.

What You’ll Do

• Client Engagement & Progress Management:
• Conduct in-depth, personalized video consultations to understand each client’s current position and goals, crafting tailored action plans.
• Provide ongoing support through regular progress reviews, offering strategic guidance to ensure accountability and continuous advancement.
• Manage a portfolio between 30-40 clients, ensuring each receives the attention and support needed to thrive.
• Strategic Program & Client Optimization:
• Deliver insightful analysis on client progress and overall program performance to inform key stakeholder decisions.
• Refine strategies in offer creation, marketing, and sales to help clients increase revenue.
• Regularly audit and optimize client funnels, offers, pricing, and sales processes to maximize effectiveness and growth.
• Client Success & Experience Management:
• Oversee the end-to-end client experience, proactively implementing improvements to maximize satisfaction and results.
• Act as a dedicated coach through 1:1 sessions, setting clear action plans, holding clients accountable, and providing targeted feedback via Slack.
• Rapidly resolve challenges while reviewing key milestones to ensure clients stay focused on high-impact activities that drive their success.
• Marketing & Resource Support:
• Review and refine client-created marketing materials to ensure quality and effectiveness.
• Serve as a key resource within our digital community platforms, promptly addressing client inquiries and guiding them to the most relevant tools, content, and learning materials.

Requirements

What We’re Looking For

• Experience: At least 3 years of experience growing, coaching, or consulting businesses, with a proven track record of helping entrepreneurs achieve their goals.
• Industry Knowledge: Ex-agency owners or individuals with extensive digital marketing and sales experience are highly preferred.
• Commitment to Growth: Passionate about learning and developing both technical and professional skills.
• High-Performance Mindset: Thrives in dynamic, fast-paced environments surrounded by ambitious, driven individuals.
• Coaching Skills: Strong ability to hold clients accountable, provide actionable feedback, and guide them through challenges.

Benefits

What’s In It For You?

• Engagement Type:
• Full Time - Independent Contractor (1099 or otherwise, depending on applicant country)
• Fully Remote
  
• Competitive Compensation:
• Base retainer: $5K–$10K/month USD
• Standard band: $5K–$8K/month USD
• Senior band: $7K–$10K/month USD for ex-agency owners with $10M+ P&L experience
  
• Upsells & Cross-Sells: 7.5% on sets and 15% on closes on all back-end revenue (uncapped—your ceiling is your ambition).
  
• Deal Bonuses:
• $350–$1K USD for client referrals, depending on program type
• $1K USD for talent referrals
• Other performance-based incentives based on exceptional KPIs
  
• Realistic OTE: $120K–$150K+ USD in Year 1.
  
• Equity Opportunities: Invitation to a share scheme after 12 months (subject to performance)—a rare path to ownership in a fast-scaling business.
  
• Professional Growth:
• Accelerated advancement opportunities on both individual contributor and team management pathways.
• 1:1 executive coaching.
• $20K annual training budget.
• Continuous up-skilling at the C-suite level.
  

Ready to grow others and yourself?

In your application please include:

• A 2‑minute Loom on your biggest B2B client win
• CV / LinkedIn URL
• One paragraph on the hardest revenue obstacle you’ve solved

Required Skill Profession

Business Operations Specialists