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Urgent! Customer Services Representative Job Opening In WorkFromHome – Now Hiring UCC Coffee ANZ
We’re growing! Our Customer Service team at UCC Coffee is looking for two new team members - one to join us full-time, and another to jump in for a 3 month fixed-term contract to help us navigate a peak period of volume and activity.
Whether you’re looking to grow your customer service experience long-term or you're ready to jump in and make an immediate impact, we’ve got a role that could be right for you.
This is a fast-paced, full-time role based in our East Tamaki office with some flexibility for hybrid working after an initial induction period, where you'll be the first point of contact for our customers across New Zealand.
You’ll handle order processing, service queries, logistics coordination, and consumer communication.
You’ll be joining a collaborative team and working across our sales, warehousing, and operations functions.
You’ll bring:
This role is all about delivering a smooth customer experience – across phone, email, and systems -while helping us uphold our reputation as one of NZ's most recognised names in fresh coffee.
We’re also on the lookout for a sharp, organised, and proactive Customer Service Admin to support the team over a 3-month period during a seasonal volume spike.
This is a part-time role with flexible hours.
Key details:
You’ll be doing (approx.
70% admin / 30% calls):
This is ideal for someone who enjoys being behind the scenes but is equally comfortable jumping on the phones when needed.
What’s great about working here:
Apply now to be considered for either role – just let us know in your application if you’re interested in the full-time role, the fixed-term contract, or open to both.
Note: You must have the right to work in NZ and be able to work from our East Tamaki office during your onboarding period.
Recruitment agencies – we’ve got this one covered.
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Unlock Your Customer Services Potential: Insight & Career Growth Guide
Real-time Customer Services Jobs Trends in WorkFromHome, New Zealand (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Services in WorkFromHome, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 3609 jobs in New Zealand and 1173 jobs in WorkFromHome. This comprehensive analysis highlights market share and opportunities for professionals in Customer Services roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! UCC Coffee ANZ is currently hiring and seeking a Customer Services Representative to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Services Representative Jobs WorkFromHome.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at UCC Coffee ANZ adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Services Representative Jobs New Zealand varies, but the pay scale is rated "Standard" in WorkFromHome. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Services Representative typically include Customer Service and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Customer Services Representative, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Services Representative interview at UCC Coffee ANZ, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the UCC Coffee ANZ's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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