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Urgent! Customer Services Representative Fixed Term Contract Job Opening In Auckland – Now Hiring NZ Post

Customer Services Representative Fixed Term Contract



Job description

  • Fixed term till 31/01/26
  • Location: 1 Langley Road.

    Wiri
  • $27.51 per hour paid fortnightly

Imagine a job where you can help Kiwi businesses grow, connect whānau across the world, uplift communities, and spread joy, all in a day's work.

Well, are you up for it?

If that sounds like a story you'd like to be a part of, join our vibrant NZ Post team.

Working at our Langley Road, Super Depot, our Customer Service Representatives deliver an exceptional level of service to manage inquiries, requests or concerns from customers.

You'll champion our products and services, provide suggestions and access information for our customers.

Each day is busy and varied and will see you developing your problem-solving skills.

We're a lively bunch, with a diverse set of skills, but we all share one common goal - to contribute to the growth and prosperity of our beautiful Aotearoa.

What can we offer you?

  • Learning and development opportunities to help support your career goals
  • A value's driven organisation that supports and respects its employees
  • A safe and secure work environment
  • A stable government owned agency who isn't going anywhere!

What We Need From You

  • Monday to Friday 7am-3:30pm
  • Proven strong computer skills
  • Problem solving skills – can you think on the fly and find the best outcomes?

  • Administration and data entry skills
  • Confidence to interact with people from all backgrounds face to face, phone and email

All applicants will be required to provide proof of their eligibility to work in New Zealand.

Any appointment will be subject to a satisfactory drug test and security check.

NZ Post is a values-based organisation and the behaviours and attitudes that will underpin our culture and future success are: Bring the real you- Stronger together- Deliver the best.

#J-18808-Ljbffr


Required Skill Profession

Customer Service



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    Unlock Your Customer Services Potential: Insight & Career Growth Guide


  • Real-time Customer Services Jobs Trends in Auckland, New Zealand (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Services in Auckland, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 3550 jobs in New Zealand and 832 jobs in Auckland. This comprehensive analysis highlights market share and opportunities for professionals in Customer Services roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Customer Services Representative Fixed Term Contract Job?

    Great news! is currently hiring and seeking a Customer Services Representative Fixed Term Contract to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at NZ Post adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying New Zealand laws and regulations
  • What Is the Average Salary Range for Customer Services Representative Fixed Term Contract Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Auckland. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Customer Services Representative Fixed Term Contract?

    Key qualifications for Customer Services Representative Fixed Term Contract typically include Customer Service and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

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  • Interview Tips for Customer Services Representative Fixed Term Contract Job Success
    NZ Post interview tips for Customer Services Representative Fixed Term Contract

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the NZ Post's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Customer Services Representative Fixed Term Contract interview at NZ Post, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the NZ Post's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

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