Requisition ID
*****
-Posted -
New Zealand Couriers
-
Customer Services
-
Nelson
-
Nelson
-
Permanent Full Time
-
Administration & office support
-
New Zealand
-
Nelson/Tasman
-
Nelson
About New Zealand Couriers
Proudly NZ-owned and operated, for over fifty years our company has been driving ahead of the competition thanks to our passionate team and results-focused servicedelivery.
Now with over 1,100 employees, and 550 independent contractors in 25 locations across New Zealand, we are proud to serve the local communities we work in, to be New Zealand's most experienced courier provider, and to be the flagship brand of Freightways.
Responsibilities
Process customer queries, via phone, email and face-to-face queries
Adhering to company national standards of service excellence at all times
Assisting in operational and admin duties like freight-sorting, scanning, reporting, etc.
where required
Hours
Hours for this role are Monday to Friday, 8:00am – 5:00pm and rostered Saturdays 7:30am – 9:30am.
Key attributes
Results-driven with natural problem-solving skills
Understanding that complaints are opportunities to build better customer experiences
A high level of accuracy and attention to detail
Excellent data entry skills and experienced with Microsoft Office
People-person; great listening skills; can build rapport with customers and colleagues
If you're ready for the next step in your career, submit your application now!
Please include your CV and cover letter detailing your experience and suitability for this opportunity.
All applicants will be required to provide proof of their eligibility to work in New Zealand and undertake pre-employment screening including a criminal history check and drug test.
#J-*****-Ljbffr