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Customer Services Administrator Job Opening In Auckland – Now Hiring Theroastery23


Job description

Overview
We're looking for a Customer Service Admin to jump into a 3-month fixed-term role and help us stay ahead of the curve during a peak volume period.
If you're organised, proactive, and love getting things done, this is your chance to make a real impact.
Details
3-month fixed term
20 hours a week, spread over 3-4 days
Start time from 9am
Based in our East Tamaki office for initial training period, then hybrid model
Responsibilities
What you'll be doing (approx.

70% admin / 30% calls):
Assigning support tickets and monitoring the group customer service inbox
Keying standard service orders for key accounts
Responding to customer enquiries via phone and email
Processing requests quickly and accurately using internal systems
Providing clear, friendly communication that puts customers at ease
Supporting our busy team with admin tasks as needed
Qualifications
What you'll bring:
Sharp written and verbal communication
A steady, solutions-focused approach to customer service
Confidence working with multiple systems and email platforms
Reliability – you're the kind of person who shows up and gets stuck in
Bonus points
Previous experience in admin or customer service roles
Familiarity with ticketing systems or service/order entry platforms
Sound like you?
Apply now and help us keep things moving with efficiency and care.
You must have the right to work in NZ and be able to work from the office across the duration of the contract.
Agencies – we've got this one covered.
#J-*****-Ljbffr

Required Skill Profession

Other General


  • Job Details

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Unlock Your Customer Services Potential: Insight & Career Growth Guide


Real-time Customer Services Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Services in Auckland, New Zealand, highlighting market share and opportunities for professionals in Customer Services roles.

3609 Jobs in New Zealand
3609
832 Jobs in Auckland
832
Download Customer Services Jobs Trends in Auckland and New Zealand

Are You Looking for Customer Services Administrator Job?

Great news! is currently hiring and seeking a Customer Services Administrator to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Theroastery23 adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying New Zealand laws and regulations

What Is the Average Salary Range for Customer Services Administrator Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Auckland. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Services Administrator?

Key qualifications for Customer Services Administrator typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Services Administrator?

To improve your chances of getting hired for Customer Services Administrator, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Services Administrator Job Success

Theroastery23 interview tips for Customer Services Administrator

Here are some tips to help you prepare for and ace your Customer Services Administrator job interview:

Before the Interview:

Research: Learn about the Theroastery23's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Services Administrator interview at Theroastery23, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Theroastery23's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Customer Services Administrator Positions

Setting up job alerts for Customer Services Administrator is easy with New Zealand Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!