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Urgent! Customer Service Specialist - Part-Time - Fixed Term Job Opening In Wellington – Now Hiring Kiwirail Freight
Title: Customer Service Specialist - Part-time - Fixed TermCustomer Service Specialist – part-time – fixed termShift work – 24/7 (will include weekends and public holidays)Fixed term contracts available varying from 30 hour/fortnight to 50 hour/fortnightStarting October/November **** to end April **** (or part thereof)Picton basedAt KiwiRail, we connect New Zealanders sustainably, powering economic growth and ensuring vital freight and passenger services run smoothly.
Our mission, 'Stronger Connections, Better New Zealand,' highlights our dedication to sustainability and community well-being.Our people make KiwiRail exceptional.
By fostering a diverse, inclusive, and supportive workplace, we empower everyone to contribute their best.
If you're passionate about innovation and safety, we'd love to welcome you aboard.We have great summer opportunities for motivated Customer Service Specialists to join our team on a part-time, fixed-term basis, looking after our Interislander and Scenic Train passengers and their luggage.
Ideally, we need you on board from October/November **** to end of April ****, or earlier by negotiation.You'll not only provide exceptional customer service delivery to our passengers, you will also:Coordinate passengers and their bookingsAssist with ticketing and check-in services for both passengers, their vehicles and commercial vehiclesEnsure passenger's luggage is well looked after and properly labelledProvide general travel advice and information to our passengersWe are looking for people with exceptional customer service skills and a can-do attitude who are passionate about the service they deliver.To be successful in this role, you must:Be able to think on your feet in a fast-paced environmentHave a strong customer focus with the ability to relate to people at all levelsHave a sense of urgency and work with speed and accuracyBe a great problem solverMaintain your composure and help keep passengers calm in high stress situationsHave impeccable attention to detail and a talent for multi-taskingHave exemplary communication and interpersonal skillsHave a moderate level of physical fitness as lifting of passenger's luggage is requiredNou te rourou | What's in it for you:Part-time gives you work/life balance – a chance to earn and still enjoy the summer weatherGreat experience to add to your CVFantastic penal rates (double time on Sun, time and a half on Sat, and time and a quarter for weekday night shifts)Kua rite, kia rite | Ready to Make a Difference?
Please note we will be shortlisting and interviewing as we advertise, so be in quick with your application!
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Unlock Your Customer Service Potential: Insight & Career Growth Guide
Real-time Customer Service Jobs Trends in Wellington, New Zealand (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Service in Wellington, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 4514 jobs in New Zealand and 322 jobs in Wellington. This comprehensive analysis highlights market share and opportunities for professionals in Customer Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Kiwirail Freight is currently hiring and seeking a Customer Service Specialist Part Time Fixed Term to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Service Specialist Part Time Fixed Term Jobs Wellington.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Kiwirail Freight adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Service Specialist Part Time Fixed Term Jobs New Zealand varies, but the pay scale is rated "Standard" in Wellington. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Service Specialist Part Time Fixed Term typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Customer Service Specialist Part Time Fixed Term, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Service Specialist Part Time Fixed Term interview at Kiwirail Freight, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Kiwirail Freight's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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