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Urgent! Customer Service & Sales Consultant - Full Time - Auckland Central Job Opening In Auckland – Now Hiring Thl
Customer Service & Sales Consultant - Full Time - Auckland CentralOrganize unforgettable holidays and ensure high customer satisfaction.Join a dynamic team with opportunities for growth and development.Be part of an award-winning company with a focus on authentic experiences and sustainability.Organize unforgettable holidays with Kiwi Experience.
Assist operations, ensure safety, profitability, and high customer satisfaction.
Apply now!
About Us:Kiwi Experience is an award-winning tour operator that connects thousands of people on a yearly basis with unforgettable, personalised experiences.
As part of Tourism Holdings Limited (thl), we are dedicated to providing our customers with the best possible Kiwi adventure.
With over 35 years in the industry, Kiwi Experience offers a guided yet flexible travel experience, allowing passengers to explore New Zealand at their own pace.
Our local driver guides are experts in New Zealand's culture and destinations, ensuring a hassle-free and enriching journey.The Role:As a Customer Service & Sales Consultant, you will organise and provide our customers with itinerary and product recommendations.
You will assist the operations and on-road teams to ensure Kiwi Experience runs safely, profitably, and delivers high customer satisfaction.Key Criteria:Minimum of 3 years' experience in customer service/contact centre (preferably in the tourism/hospitality industry)Positive, enthusiastic, and proactive attitudeDemonstrated sales skillsOutgoing personality and team playerAbility to relate to the backpacker market and the Kiwi Experience brandEffective verbal and written communication skills, especially with non-native English speakersTough-minded and able to manage tough decisionsCompetent computer user with the ability to learn new systemsDemonstrated administration skills in a customer service environmentGreat problem-solving skills and adaptability to changeAbility to work on a flexible roster, including weekends and public holidaysResponsibilities:Greet people enthusiastically and provide sound solutions to queriesRespond professionally to all enquiries fully and accuratelyAssist with booking requests, problem resolution, and general informationSell suitable products and up-sell when appropriateEfficiently process bookings for agents, passengers, drivers, hostels, and other associated companiesProvide details of relevant offers and seek a sale from every enquiryEnsure all monies are accounted for and entered correctly into the systemsMaintain accuracy while updating manifests by phone and complete all daily tasksWork effectively and contribute to both the immediate reservations team and the wider Kiwi crewEnsure the office is secure at night and the front counter is not left unmanned during office hoursSupport the Customer Experience Manager, Operations Manager, Supervisors, and fellow colleagues as requiredActively participate in the thl Health and Safety systemPerform other duties as requiredWhat We Offer:A supportive and dynamic work environmentOpportunities for growth and developmentCompetitive pay and benefitsIf you are passionate about providing exceptional customer experiences and meet the key criteria, apply now to join our team at Kiwi Experience!
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Unlock Your Customer Service Potential: Insight & Career Growth Guide
Real-time Customer Service Jobs Trends in Auckland, New Zealand (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Service in Auckland, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 4516 jobs in New Zealand and 911 jobs in Auckland. This comprehensive analysis highlights market share and opportunities for professionals in Customer Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Thl is currently hiring and seeking a Customer Service & Sales Consultant Full Time Auckland Central to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Service & Sales Consultant Full Time Auckland Central Jobs Auckland.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Thl adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Service & Sales Consultant Full Time Auckland Central Jobs New Zealand varies, but the pay scale is rated "Standard" in Auckland. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Service & Sales Consultant Full Time Auckland Central typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Customer Service & Sales Consultant Full Time Auckland Central, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Service & Sales Consultant Full Time Auckland Central interview at Thl, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Thl's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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