About the RoleWe're looking for a proactive and detail-oriented Customer Service Representative to join a supportive team in Wellington.
This role is ideal for someone who thrives in a fast-paced environment and enjoys helping others through clear communication and efficient service delivery.Key ResponsibilitiesRespond to customer queries across phone, email and digital channelsAccurately update and maintain CRM and internal databasesParticipate in outbound calling campaigns using structured scriptsProvide consistent, high-quality service to both internal and external stakeholdersCollaborate with colleagues to identify and implement practical solutionsWhat You'll BringPrevious experience in customer service, ideally in a contact centre or corporate settingStrong communication skills and a commitment to service excellenceFamiliarity with CRM systems and data accuracy practicesA collaborative mindset and ability to work well in a teamCommercial awareness and a proactive approach to problem-solvingWhy You'll Love This RoleThis is an opportunity to be part of a forward-thinking organisation that values trust, innovation, and diversity.
You'll play a key role in delivering meaningful support and driving positive outcomes for customers and colleagues alike.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.
We actively encourage applications from any background.skillsCall Centre Representative, CSR, Data entry, call centre, Contact Centre operator, Contact Centre, Customer Service, Customer Service Representative, HospitalityqualificationsNo qualseducationSecondary School/High School
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