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Customer Service Representative Job Opening In New Plymouth – Now Hiring Arxada

Customer Service Representative

    New Zealand Jobs Expertini Expertini › New Zealand › Jobs › New Plymouth › Other General › Customer Service Representative

Job description

Arxada is a global specialty chemicals business that's committed to solving the world's toughest preservation challenges through better science.
(With a proud history of innovation dating back more than a century), we aim to help our customers develop more sustainable solutions that protect and maintain the health and wellbeing of people and extend the life of vital infrastructure while working to reduce our and our customers' ecological footprint.We are looking for a Customer Services Representative on a fixed term contract to cover parental leave.
You will be based in New Plymouth, provide full support to the New Zealand Territory Management team, and be the first point of contact for all designated customers either by phone or in person.
In this role you will be a key link between our manufacturing, logistics and sales teams, enabling us to meet customer demand on time and with exceptional quality.
Your proactive problem-solving and great communication skills will contribute to our commitment to service excellence.This is an exciting opportunity to join Arxada; you'll work alongside a collaborative and supportive team, gain exposure to global practices, and be part of a company where your contributions will make a real difference.Essential Job Functions:Prompt and efficient processing of customer orders, requests, arranging product deliveries, ensuring customers are correctly charged and payments are processed accurately.Maintain inventory levels in all offsite plants accurately and liaise with manufacturing sites for logistics and daily dispatches and completion of all relevant logistics documentation.Complete purchase orders and goods receipt documentation for material confirmed as received into Plants.Being steward for all intercompany purchases and ensuring prompt an efficient dispatch of requested products.
Liaising with intercompany contacts to provide correct information on goods availability and timing.Provide full and proper administrative support and reports to the NZ Territory Management team as required.Generate monthly stock takes for consignment customers, reconcile and invoice stocks accurately.
Arrange stock replenishment deliveries to the customers.Qualifications & Experience:Sound knowledge of Microsoft office, including Work, Excel and OutlookExcellent interpersonal and communication skills and excellent time management skillsTrustworthy, reliable and the ability to self-motivate and work autonomouslyA base knowledge of SAP or similar ERP would be desirableExperience with inventory management principles and related business processesArxada has world class offering in two distinct areas:Microbial Control Solutions (MCS) focuses on threats posed by microorganisms to people and planet through five distinct business lines including Professional Hygiene, Home & Personal Care, Wood Protection, Paints & Coatings and Material Protection.Nutrition, Care & Environmental (NCE), meanwhile, provides materials used to manufacture composites for electronics, aerospace and other markets, as well as vitamins and nutritional ingredients, chemicals and performance intermediates, and raw materials for a wide range of high-performance applications.Arxada is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.NZ02
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Unlock Your Customer Service Potential: Insight & Career Growth Guide


Real-time Customer Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in New Plymouth, New Zealand, highlighting market share and opportunities for professionals in Customer Service roles.

4514 Jobs in New Zealand
4514
208 Jobs in New Plymouth
208
Download Customer Service Jobs Trends in New Plymouth and New Zealand

Are You Looking for Customer Service Representative Job?

Great news! is currently hiring and seeking a Customer Service Representative to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Arxada adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying New Zealand laws and regulations

What Is the Average Salary Range for Customer Service Representative Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in New Plymouth. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Service Representative?

Key qualifications for Customer Service Representative typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Service Representative?

To improve your chances of getting hired for Customer Service Representative, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Service Representative Job Success

Arxada interview tips for Customer Service Representative

Here are some tips to help you prepare for and ace your Customer Service Representative job interview:

Before the Interview:

Research: Learn about the Arxada's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Service Representative interview at Arxada, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Arxada's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Customer Service Representative Positions

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