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Customer Service Representative, Fixed Term afternoons Job Opening In Wellington – Now Hiring NZ Post

Customer Service Representative, Fixed Term afternoons

    New Zealand Jobs Expertini Expertini › New Zealand › Jobs › Wellington › Information And Record Clerks › Customer Service Representative, Fixed Term Afternoons

Job description

Customer Service Representative - Part time
* Showcase your problem-solving skills
* Customer service role where you can make a positive impact
* $27.51 per hour

The New Zealand Post Group is well known around New Zealand for providing a vital service to all our valued customers - we are committed to proactively responding to customer need and continually improving service delivery alongside achieving better outcomes for our staff.
Based at our Carmel Terrace, Grenada Village branch, we are looking for a Customer Service Representative to deliver an exceptional level of customer service as you deal with inquiries, requests or complaints from customers via phones or email.


Looking for a physical role?

Keep reading! You'll be handling oversized freight, re-wrapping damaged items and completing redirections/redeliveries.

We think this is not your average desk job.

You'll also carry out administrative work to support these key areas.

Each day is busy and varied and will see you developing your problem-solving skills.
The needs of our customers are ever-changing and happening faster every day - our team needs to be one step ahead of these changes and act quickly.

What can we offer you?
* Learning and development opportunities to help support your career development
* A value's driven organisation that supports and respects its employees
* Onsite parking, fully equipped kitchen and safe and secure work environment
* The opportunity to pick up extra work during our peak periods or to cover leave
* A stable government owned agency who isn't going anywhere!

What we need from you:
* Be available to work Monday to Friday midday - 4pm
* Problem solving skills - someone who can think on the fly and find the best outcomes!
* Administration and data entry skills
* Confidence to interact with people from all backgrounds face to face, phone and email

Your opportunity could start right here.

We are processing applications right now, so submit your application today!

For more information about careers at New Zealand Post visit jobs.nzpost.co.nz.

All applicants will be required to provide proof of their eligibility to work in New Zealand.

Any appointment will be subject to a satisfactory drug test and security check
NZ Post is a values-based organisation and the behaviours and attitudes that will underpin our culture and future success are: Bring the real you- Stronger together- Deliver the best.

Required Skill Profession

Information And Record Clerks


  • Job Details

Unlock Your Customer Service Potential: Insight & Career Growth Guide


Real-time Customer Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in Wellington, New Zealand, highlighting market share and opportunities for professionals in Customer Service roles.

4516 Jobs in New Zealand
4516
322 Jobs in Wellington
322
Download Customer Service Jobs Trends in Wellington and New Zealand

Are You Looking for Customer Service Representative, Fixed Term afternoons Job?

Great news! is currently hiring and seeking a Customer Service Representative, Fixed Term afternoons to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at NZ Post adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying New Zealand laws and regulations

What Is the Average Salary Range for Customer Service Representative, Fixed Term afternoons Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Wellington. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Service Representative, Fixed Term afternoons?

Key qualifications for Customer Service Representative, Fixed Term afternoons typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Service Representative, Fixed Term afternoons?

To improve your chances of getting hired for Customer Service Representative, Fixed Term afternoons, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Service Representative, Fixed Term afternoons Job Success

NZ Post interview tips for Customer Service Representative, Fixed Term afternoons

Here are some tips to help you prepare for and ace your Customer Service Representative, Fixed Term afternoons job interview:

Before the Interview:

Research: Learn about the NZ Post's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Service Representative, Fixed Term afternoons interview at NZ Post, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the NZ Post's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Customer Service Representative, Fixed Term afternoons Positions

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