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Customer Service Representative Job Opening In Auckland – Now Hiring Stryker

Customer Service Representative

    New Zealand Jobs Expertini Expertini › New Zealand › Jobs › Auckland › Other General › Customer Service Representative

Job description

We’re continuing to grow, and we’re excited to welcome a team member to our Customer Service team.

You’ll be a key point of contact for our customers, providing thoughtful, solutions-focused support with professionalism and care.

This role is about more than just answering questions — it’s about building trust and delivering a consistently high standard of service.

**The Role:**

+ Serve as a trusted point of contact for our customers, offering responsive, solutions-focused support with a personal touch.
+ Work collaboratively across teams to resolve inquiries, meet customer needs, and drive satisfaction.
+ Champion Stryker’s values by ensuring every interaction reflects our dedication to integrity, accountability, and service excellence.

**We consider people from all backgrounds** – What matters most is your passion for helping others, your strong communication skills, and your ability to stay calm and focused under pressure.

**Desired requirements:**

+ **This role isn’t for the curious — it’s for the committed.** If you’ve already looked into  **Stryker** , you understand our products and our purpose, and know this is the kind of role you’re ready to throw yourself into, we’re here for it.

If not, no stress — but this probably isn’t the role for you (yet).
+ You’ll need to be **proactive, engaging** and **excited to tackle problems** in a fast-paced environment.

If you’re not someone who likes to be challenged communicate with impact and energy, this probably isn’t the right role for you.
+ We’re looking for someone who’s a **collaborative problem-solver** — someone who can bring accountability and energy to their work, and thrives in a team environment.

If that’s not you, this role likely won’t be the right fit (and that’s okay!).

+ **This role calls for presence, preparation and self-awareness.** You’ll be working with internal and external stakeholders, handling cases and issues with Stryker products.

That takes confidence, the ability to engage with influence, and the initiative to take on problems.

**Why Join Us?**
When you join us, you’re joining a mission to improve patient outcomes every day — but that’s just the beginning.

You’ll also enjoy a supportive environment where you can grow your career.

**Some of our benefits include:**

+ Health care, financial wellbeing, and insurance options to help you stay healthy and secure.

+ Ongoing training and career development opportunities so you can keep growing.

+ Paid parental leave and volunteer days to support your life outside of work.

**If you’re interested in applying to the role, can you please write a few lines at the top of your CV answering, “Why do you want to join Stryker?”**

**If this role sounds like a good fit, please apply below!**

Pay rate will not be below any applicable local minimum wage rates.

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better.

The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes.

Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.

Stryker is an EO employer – M/F/Veteran/Disability.


Required Skill Profession

Other General


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Unlock Your Customer Service Potential: Insight & Career Growth Guide


Real-time Customer Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in Auckland, New Zealand, highlighting market share and opportunities for professionals in Customer Service roles.

4516 Jobs in New Zealand
4516
911 Jobs in Auckland
911
Download Customer Service Jobs Trends in Auckland and New Zealand

Are You Looking for Customer Service Representative Job?

Great news! is currently hiring and seeking a Customer Service Representative to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Stryker adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying New Zealand laws and regulations

What Is the Average Salary Range for Customer Service Representative Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Auckland. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Service Representative?

Key qualifications for Customer Service Representative typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Service Representative?

To improve your chances of getting hired for Customer Service Representative, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Service Representative Job Success

Stryker interview tips for Customer Service Representative

Here are some tips to help you prepare for and ace your Customer Service Representative job interview:

Before the Interview:

Research: Learn about the Stryker's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Service Representative interview at Stryker, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Stryker's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Customer Service Representative Positions

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