- Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Customer Service Representative.
Urgent! Customer Service Representative Job Opening In Wellington City – Now Hiring Venture Smarter
The role:
As a Customer Service Representative, you will be the first point of contact for our clients and customers.
You will provide them with information, assistance, and support regarding our products and services.
You will also handle customer inquiries, complaints, and feedback through various channels, such as phone, email, chat, and social media.
Head on over to search on Google for “Venture Smarter” then go to our Career page from the homepage – if you dare to aspire for better in your career!
Venture Smarter has been featured on media outlets such as CBS News, Digital Journal, and Go Banking Rates.
Check us out – you’ll know we’re the place to be.
What the job entails:
• Answer incoming calls and emails from customers and respond to their questions and concerns
• Provide information about our products and services, such as features, benefits, pricing, and availability
• Process orders, payments, refunds, and returns, and update customer records accordingly
• Resolve customer issues and complaints, or escalate them to the appropriate department or manager
• Collect and record customer feedback and suggestions, and share them with the relevant teams
• Maintain a high level of customer satisfaction and loyalty, and follow up with customers when necessary
• Collaborate with other customer service representatives and teams to ensure consistent and quality service delivery
• Stay updated on our products and services, policies and procedures, and industry trends and best practices
Job Requirements:
• High school diploma or equivalent; bachelor's degree in a related field is a plus
• Previous experience in customer service, sales, or a similar role, preferably in a tech or consulting industry
• Excellent communication, interpersonal, and listening skills, with the ability to communicate effectively with diverse customers and stakeholders
• Proficient in Microsoft Office and CRM software, such as Salesforce, HubSpot, or Zendesk
• Ability to work in a fast-paced, dynamic, and customer-oriented environment, and adapt to changing needs and expectations
• Ability to work independently and as part of a team, and manage multiple tasks and priorities
• Attention to detail, accuracy, and quality, with a problem-solving and customer-centric mindset
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your Customer Service Potential: Insight & Career Growth Guide
Real-time Customer Service Jobs Trends in Wellington City, New Zealand (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Service in Wellington City, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 4516 jobs in New Zealand and 334 jobs in Wellington City. This comprehensive analysis highlights market share and opportunities for professionals in Customer Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Venture Smarter is currently hiring and seeking a Customer Service Representative to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Service Representative Jobs Wellington City.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Venture Smarter adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Service Representative Jobs New Zealand varies, but the pay scale is rated "Standard" in Wellington City. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Service Representative typically include Management and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Customer Service Representative, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Service Representative interview at Venture Smarter, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Venture Smarter's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for Customer Service Representative is easy with New Zealand Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!