Urgent! Customer Service - Import/Export Airfreight Job Opening In Auckland – Now Hiring Kuehne+Nagel
It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently.
But that is not all.
Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors.
At Kuehne+Nagel, our contribution counts in more ways than we imagine.
We are looking for an experienced Auckland based Customer Service representative to join our Customer Care Team responsible for managing a variety of Import Air Customers.
Reporting to the National Customer Care Manager, you will have a strong passion for delivering customer excellence, with your dedication for going above and beyond being the key to your success!
How you create impact
Your main tasks and responsibilities:
Monitor shipments proactively, communicate updates, and manage customer feedback, complaints, and escalations with swift resolution.
Own the shipment process end-to-end, ensuring efficient file handling, accurate customer and shipment data, and full regulatory compliance.
Promote and support customer adoption of digital tools, while staying up to date through ongoing training.
Lead or support customer implementations, ensuring coordination across internal teams and participation in training programmes.
Drive customer retention and growth through strong relationship management and service excellence.
What we would like you to bring
We are looking for someone with:
A keen desire to learn and grow
Exceptional attention to detail and time management skills
A passion for dealing with customers and solving complex, time-critical problems
Ability to work under pressure
Excellent communication skills both written and verbal
Strong organisational skills including the ability to prioritise tasks
?A positive work ethic, attitude and someone who has a passion for customer excellence
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on.
At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference.
Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles.
Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
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Unlock Your Customer Service Potential: Insight & Career Growth Guide
Real-time Customer Service Jobs Trends in Auckland, New Zealand (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Service in Auckland, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 4514 jobs in New Zealand and 910 jobs in Auckland. This comprehensive analysis highlights market share and opportunities for professionals in Customer Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Kuehne+Nagel is currently hiring and seeking a Customer Service Import/Export Airfreight to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Service Import/Export Airfreight Jobs Auckland.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Kuehne+Nagel adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Service Import/Export Airfreight Jobs New Zealand varies, but the pay scale is rated "Standard" in Auckland. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Service Import/Export Airfreight typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Customer Service Import/Export Airfreight, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Service Import/Export Airfreight interview at Kuehne+Nagel, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Kuehne+Nagel's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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