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Customer Service Coordinator Job Opening In Auckland – Now Hiring Multi Color Corp

Customer Service Coordinator

    New Zealand Jobs Expertini Expertini › New Zealand › Jobs › Auckland › Other General › Customer Service Coordinator

Job description

Job DescriptionPosted Monday, August 11, 2025 at 2:30 PMBuild your Career with an Industry LeaderMulti-Color Corporation manufactures labels for some of the biggest FMCG brand names found on supermarket shelves, bars, restaurants, and hotels globally.We also produce premium-quality labels for high-profile brands in the pharmaceutical, durables and home & personal care sectors.Given the fact our labels are applied to wine, spirits, beverage & soft drinks bottles, food packaging, bathroom products, medicine containers, white goods, and automotive products, it is likely that you will put your hands on our labels on a daily basis.
It is our labels that identify, promote, and help sell our customer's products!
With109 manufacturing sites, and 12,000+ employees, we are the Global #1 for prime labels.About the roleWe're looking for aCustomer Service Coordinatorto join our established team at our Albany plant in animmediate and exciting opportunitywithin a global organisation.Working closely with ourCustomer Service team, you'll provide vitaladministrative supportto both our valued customers and dedicated account managers.
This is adiverse and customer-centric role, ideal for someone who thrives on building relationships and delivering exceptional service.We're seeking someone with astrong understanding of the print and label manufacturing industry, who can bringtechnical print knowledgeto the table and help translate customer needs into practical, high-quality solutions.Duties include:Responding to customer inquiries, process orders accurately, and provide timely updates on order status.Supporting our Account Managers and inbound Customers by preparing quotes, managing documentation, and coordinating with internal teams to meet customer needs.Maintain accurate records, update customer information, and ensure all documentation is processed efficiently.Address customer concerns, troubleshoot issues, and work with internal departments to find effective solutions.Work closely with the Customer Services team to improve processes, share insights, and contribute to a positive work environment.About youYou will have experience in the Print / Label manufacturing industry (Customer Service experience would be advantageous)Can demonstrate an impeccable phone manner and ability to establish & maintain positive relationships with strong written and verbal communication skills.Detail oriented and process driven.Ability to work under pressure and multitaskDemonstrates a high level of initiative and self-motivationThe benefitsCompetitive remunerationFree onsite parkingLocal & global career opportunitiesEmployee Assistance Program (EAP), a free confidential support serviceEmployee referral program, our employees are rewarded for helping us find great talent!
Regular social events encouraging a fun & friendly environment.Part of an organisation that strongly believes in sustainability goals to make a difference to our planet.Apply nowAre you Interested or know someone who could be?
Let them know!
If you don't quite meet all of the criteria, but feel you can make a difference at MCC, we encourage you to submit your application.
If your CV includes qualifications, work history, skills, experience, no need to also provide a cover letter.
Position open to candidates with NZ-working rights (without restrictions) only.Diversity & InclusionAt MCC, we believe what makes us unique, makes us better.
We embrace & care deeply about creating a workplace where our people feel valued & empowered.
We are committed to providing an environment in which everyone is included, treated fairly & with respect.
We consider our people our best asset & understand the importance of bringing different perspectives.
We are committed to providing equal opportunity regardless of gender identity/expression or ethnicity, disability, sexual orientation, or life stage.
We encourage & welcome all genders, people of disability, LGBTQI+ community, refugees & people from culturally & linguistic diverse backgrounds to apply.MCC does not accept unsolicited resumes or referrals from recruitment agencies.
Any resumes or candidate profiles submitted without a prior signed agreement will be considered the property of MCC, and we will not be liable for any fees related to such submissions.
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Unlock Your Customer Service Potential: Insight & Career Growth Guide


Real-time Customer Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in Auckland, New Zealand, highlighting market share and opportunities for professionals in Customer Service roles.

4514 Jobs in New Zealand
4514
910 Jobs in Auckland
910
Download Customer Service Jobs Trends in Auckland and New Zealand

Are You Looking for Customer Service Coordinator Job?

Great news! is currently hiring and seeking a Customer Service Coordinator to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Multi Color Corp adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying New Zealand laws and regulations

What Is the Average Salary Range for Customer Service Coordinator Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Auckland. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Service Coordinator?

Key qualifications for Customer Service Coordinator typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Service Coordinator?

To improve your chances of getting hired for Customer Service Coordinator, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Service Coordinator Job Success

Multi Color Corp interview tips for Customer Service Coordinator

Here are some tips to help you prepare for and ace your Customer Service Coordinator job interview:

Before the Interview:

Research: Learn about the Multi Color Corp's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Service Coordinator interview at Multi Color Corp, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Multi Color Corp's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Customer Service Coordinator Positions

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