Urgent! Customer Service Coordinator / Auckland, Mangere Job Opening In Auckland – Now Hiring Spca Auckland
Job Type: Permanent - Part TimeLocation: Auckland-SouthJob Category: Customer ServiceAbout UsBy rescuing, rehabilitating, sheltering and advocating for animals, we are directly improving their lives.
Our Animal Services teams run our 28 Centres, from Kerikeri to Invercargill and they are essential in us being able to do the work we do.Job DescriptionAbout the TeamOur Centre's are working hard rescuing, caring for and rehoming animals in need.
They are the face of the SPCA in their communities, working to create real and sustainable change for the wellbeing of animals.
The Centre's are run by a bunch of passionate people, from Centre Managers to Animal Attendants, who prioritise animal welfare and community connection.About the RoleWe have an exciting opportunity for a Customer Service Coordinator to join our Animal Services team.This role is:Permanent, part time, 32 hours per weekRostered between Monday to Sunday, 7:00 am – 7:00 pmIn this role you get to see the best and the worst.
It is a rewarding, fulfilling, and essential role, as well as demanding, heartbreaking and physical.
It takes a special kind of person to do this role but what you get back can really fill your cup.You will be the first point of contact for our customers, volunteers, foster parents, colleagues, stakeholders and community, for both the human and animal variety.You will answer queries face to face, over the phone and via email in a helpful, timely and professional manner.
You will be the hub, the oracle, the person who knows the things at our Centre.
We want our customers to know we are responsive, effective and provide accurate information and most importantly, that we care about them and their animals.You will process animal adoptions including discussions with potential adopters to match the right animals with the right person.
You will triage animal ambulance calls, schedule foster pick up and return appointments and induct our new foster parents.
You will work with community stakeholders and veterinary partners, to provide a positive physical and visible presence representing the SPCA in local communities.About YouYou're an animal advocate, you are passionate about animal welfare, care and education.
Our vision, purpose and values resonate with you and you have a love for working with both humans and animals.You will also have:Animal handling experience and knowledge preferredExperience working with volunteers and increasing volunteer and foster numbers and capability preferredInfluencing and conflict management skillsStrong communication and customer service skillsThe ability to think on your feetA positive and friendly approach to customers, animals and team membersHigh empathy and resilienceExperience working in a busy environment where multitasking is keyExperience working with the community in a customer facing roleOur BenefitsOur team is full of passionate, purpose-driven people who love animals and want to make the world a kinder and more compassionate place.
Some other benefits include:To be a part of the greater good – to have the privilege of making a difference to the welfare of animals across New ZealandConsistent support and an opportunity to continue to learnOpportunity to bring fresh thinking and new ideas to get involved in projects that can build on the solid foundation that we haveTo work with like-minded peopleA paid day off on your birthday (only for permanent roles)On site parking available (if available)We have a diverse, inclusive and values driven culture at SPCA.
We value a diverse work environment because teams are stronger with different perspectives and experiences, so we welcome people from all walks of life to apply.All applicants must possess the legal right to work in New Zealand, either as a New Zealand or Australian Citizen or by holding a valid working visa.
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Unlock Your Customer Service Potential: Insight & Career Growth Guide
Real-time Customer Service Jobs Trends in Auckland, New Zealand (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Service in Auckland, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 4516 jobs in New Zealand and 911 jobs in Auckland. This comprehensive analysis highlights market share and opportunities for professionals in Customer Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Spca Auckland is currently hiring and seeking a Customer Service Coordinator / Auckland, Mangere to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Service Coordinator / Auckland, Mangere Jobs Auckland.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Spca Auckland adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Service Coordinator / Auckland, Mangere Jobs New Zealand varies, but the pay scale is rated "Standard" in Auckland. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Service Coordinator / Auckland, Mangere typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Service Coordinator / Auckland, Mangere interview at Spca Auckland, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Spca Auckland's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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