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Urgent! Customer Service Agent - Rotorua (12-month Fixed-term) Job Opening In Rotorua – Now Hiring Air New Zealand
Kia ora!
Air New Zealand currently has an exciting 12-month fixed-term, part-time opportunity for a Customer Service Agent at Rotorua Airport!
Working at Rotorua Airport, you’ll be part of a dynamic and fast-paced environment that requires a passion for people, travel, and a high level of resilience.
Every customer has a unique story, personality, and background, so no two days will ever be the same.
Our dedicated team provides warm, friendly service to ensure customers have a smooth and enjoyable travel experience.
There will be times of high pressure and tight deadlines, so adaptability and resilience are key.
Your responsibilities will be diverse, including checking in customers, assisting passengers with special requirements, dispatching flights, managing disruptions, and supporting flight arrivals and departures.
In this part-time role, you will work a minimum of 36 hours per fortnight, with the potential to work up to 72 hours per fortnight.
You will be required to work on a rotating roster, which includes early mornings, late nights, weekends, and public holidays.
Shift times can vary, ranging from a 5:00 a.m. start to a 10:00 p.m. finish, depending on business needs and flight schedules.
To thrive in this role, you will need strong frontline customer service experience and a willingness to go above and beyond for our customers.
Excellent communication skills and a professional, friendly manner are essential, along with the ability to problem-solve and take initiative in a fast-paced setting.
If this sounds like the perfect fit for you, please apply online via our careers website with your CV and cover letter.
Please note, we will not be accepting email applications.
Application close date will be Friday 24th October.
Additional Information
At Air New Zealand, we are proudly committed to diversity, equity and inclusion and believe in creating a truly inclusive workplace where everyone can be themselves and thrive.
Our people are our greatest asset – because while everything else we do in our operation can be replicated by our competitors, it is our people that truly set us apart.
We are firm believers in celebrating the differences and diversity of thought our people bring to their roles.
Whāia te pae tawhiti kia tata.
Ko te pae tata whakamaua, kia tina.
Seek to bring distant horizons closer.
Once near, seize them and make them your reality.
✨ Smart • Intelligent • Private • Secure
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Unlock Your Customer Service Potential: Insight & Career Growth Guide
Real-time Customer Service Jobs Trends in Rotorua, New Zealand (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Service in Rotorua, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 3977 jobs in New Zealand and 25 jobs in Rotorua. This comprehensive analysis highlights market share and opportunities for professionals in Customer Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Air New Zealand is currently hiring and seeking a Customer Service Agent Rotorua (12 month Fixed term) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Service Agent Rotorua (12 month Fixed term) Jobs Rotorua.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Air New Zealand adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Service Agent Rotorua (12 month Fixed term) Jobs New Zealand varies, but the pay scale is rated "Standard" in Rotorua. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Service Agent Rotorua (12 month Fixed term) typically include Customer Service and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Customer Service Agent Rotorua (12 month Fixed term), consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Service Agent Rotorua (12 month Fixed term) interview at Air New Zealand, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Air New Zealand's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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