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Urgent! Customer Service Agent Job Opening In Auckland – Now Hiring Agco
Do you want to help solve the world's most pressing challenges?
Feeding the world's growing population and slowing climate change are two of the world's greatest challenges at Sparex we are proud to be working towards a solution, come and join us as our new Customer Service Representative based at our Auckland Office and make your contribution.
Who we are
At Sparex, you'll join a team that's passionate about making a real difference in the agricultural industry.
As a leading supplier of agricultural parts and accessories—with over 60 years of history—Sparex is committed not only to delivering quality products for farmers and equipment operators but also to creating a supportive, rewarding workplace for its employees.
Here, your contributions matter, your ideas are valued, and you'll be part of a collaborative, forward-thinking environment.
Choose Sparex for a career where innovation is celebrated, your growth is encouraged, and your work helps build a sustainable future for agriculture.
Job Summary:
In this position, you will provide customer service and maintain professional standards.
Responsibilities include supporting the Sparex dealer network and retail customers by serving as the primary contact for all parts inquiries and conducting timely follow-ups with dealers and company personnel.
The role also involves performing administrative tasks according to established procedures, soliciting and processing dealer parts orders to achieve sales targets, managing e-commerce activities, and responding to related inquiries.
Your Impact
Deliver excellent customer service by handling all inquiries professionally, responding quickly to calls and emails, and supporting counter, phone, and web orders.
Efficiently handle administrative tasks, process orders, and manage sales calls, technical inquiries, and referrals with accurate documentation.
Comply with all company policies, including health and safety regulations, and follow safe working practices.
Deliver strong customer relationship management, implement CRM strategies, and support marketing efforts.
Participate in training as agreed and help customers learn about the products and e-commerce site.
Your Experience and Qualifications
We prefer candidates with strong customer service experience in similar industries or practical knowledge of hand tools or parts distribution.
How ever, we welcome applicants who can show proven customer service abilities that position us as the first choice for dealers and farmers seeking support.
Your Benefits
Competitive base salary
A company performance related annual bonus
Continuous inhouse training
Able to purchase Employee Stock Purchase Plan ( ESPP ) after a qualifying period
We value inclusion and recognize the innovation a diverse workforce delivers to our farmers.
Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives.
Join us as we bring agriculture into the future and apply now!
Please note that this position does not provide sponsorship; only candidates with full work rights will be considered.
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Unlock Your Customer Service Potential: Insight & Career Growth Guide
Real-time Customer Service Jobs Trends in Auckland, New Zealand (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Service in Auckland, New Zealand using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 4514 jobs in New Zealand and 910 jobs in Auckland. This comprehensive analysis highlights market share and opportunities for professionals in Customer Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Agco is currently hiring and seeking a Customer Service Agent to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Service Agent Jobs Auckland.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Agco adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Service Agent Jobs New Zealand varies, but the pay scale is rated "Standard" in Auckland. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Service Agent typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Customer Service Agent, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Service Agent interview at Agco, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Agco's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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