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Customer Service Advisor Job Opening In Hamilton – Now Hiring Ebbett Group


Job description

Customer Service Advisor Hamilton, Full Time, Automotive
  • Are you looking for your next career opportunity?

  • Want to work with an established and award-winning business?

  • High performing and fun environment at Ebbett Volkswagen & Skoda!


  • At Ebbett Volkswagen and Škoda, exceptional service is at the heart of everything we do.

    We're currently looking for a customer-focused individual to join our Te Rapa service centre as a Service Advisor.

    As a Service Advisor, you'll be the vital link between our valued customers and our busy on-site workshop - helping ensure every visit runs smoothly and professionally.

    Whether you're looking to kick-start your automotive career or take it to the next level, this is a fantastic opportunity to grow within a supportive, award-winning team.

    Our modern, purpose-built facility in Te Rapa is one of the most respected dealerships in the Waikato.

    If you're passionate delivering great customer service, we'd love to hear from you!

    The successful applicant will ideally have:
  • An approachable & friendly personality
  • An ability to make decisions and problem solve quickly
  • Good relationship building skills
  • Excellent time management skills
  • Be able to bring a smile to work every day
  • A high level of personal presentation
  • Clear communication skills
  • A passion for cars & technology
  • Good numerical and reasoning skills
  • Current full drivers license
  • An ability to multitask
  • Be adaptable and eager to learn
  • Enjoy working in a team environment where every day can be different
  • This is a Full Time permanent Monday - Friday position (42.5 hours per week) with rostered Saturdays (approx.

    1 in 4).

    A competitive hourly rate is on offer aligned with experience.

    If you are looking for that next career step within the automotive industry, with a business who loves their customers and prides itself on an amazing team environment, we would like to hear from you.

    At Ebbett Volkswagen & Skoda there are further career paths within the business for the right individuals, so take your career to the next step.

    Come and make a difference in this customer facing role and become a Ebbett Volkswagen & Skoda team member who loves the work they do.

    Why join the Ebbett Group of companies?

    The Ebbett Group (Est.

    1928) represents 20 brands across 19 dealerships within New Zealand.

    With over 400 employees within the business, Ebbett Group is one of the largest groups in the country.

    Ebbett Volkswagen & Skoda is part of the group and continues to be one of the most successful businesses within the group.

    We have a supportive culture and an excellent reputation as a trusted employer with a record of investing in and developing our people.

    Remuneration will be commensurate with experience and relevant skills.

    Required Skill Profession

    Information And Record Clerks


    • Job Details

    Unlock Your Customer Service Potential: Insight & Career Growth Guide


    Real-time Customer Service Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in Hamilton, New Zealand, highlighting market share and opportunities for professionals in Customer Service roles.

    4516 Jobs in New Zealand
    4516
    41 Jobs in Hamilton
    41
    Download Customer Service Jobs Trends in Hamilton and New Zealand

    Are You Looking for Customer Service Advisor Job?

    Great news! is currently hiring and seeking a Customer Service Advisor to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Ebbett Group adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying New Zealand laws and regulations

    What Is the Average Salary Range for Customer Service Advisor Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Hamilton. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Customer Service Advisor?

    Key qualifications for Customer Service Advisor typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    Interview Tips for Customer Service Advisor Job Success

    Ebbett Group interview tips for Customer Service Advisor

    Here are some tips to help you prepare for and ace your Customer Service Advisor job interview:

    Before the Interview:

    Research: Learn about the Ebbett Group's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Customer Service Advisor interview at Ebbett Group, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Ebbett Group's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

    How to Set Up Job Alerts for Customer Service Advisor Positions

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