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Customer Experience Technician Job Opening In Auckland – Now Hiring Fisher & Paykel Appliances


Job description

The Role

Fisher & Paykel is an iconic New Zealand brand, a global company with a strong local heritage.

Our origins inspire our culture of curiosity and passion to develop solutions designed around people - these are some of the core elements that make us unique.

We are driven by our values of being trusted, sustainably minded, innovative, generous, and curious.

As a team we take a collaborative approach and have a working environment where all ideas are heard, evaluated, and tested against our leading goal - to be the world's most human- centered appliance brand.

Our Opportunity:

We now have a vacancy for a self-starting, experienced appliance service tech for our Auckland region (Central, East and South), providing technical expertise to our valued customers.

Our Customer Service Technicians perform service calls and repairs of our products in our customer homes providing Best in Class customer service.

We recognise the importance of ongoing training and development, and you will also have the opportunity to share your knowledge with others in the wider team.

We also understand the importance of juggling a busy lifestyle, so we do our very best to work with our people to provide a good work/life balance, making sure we have the time to create Moments of Delight in our homes as well as in the workplace.

Your Key Responsibilities:

  • Repair and fully test the operation of the product ensuring full customer satisfaction.

  • Develop and maintain superior product knowledge through all training media, service manuals and training sessions.

  • Complete all paperwork and documents related to service work and cash collection.

  • Maintain and manage spare parts inventory.

What you will need:

  • Essential appliance repair and troubleshooting experience.

  • Essential relevant Qualifications in Electrical and Appliance Repair.

  • Essential registered Electrical Licence (GAS licence- advantageous).

  • Relevant Qualifications in Electrical and Appliance Repair (Cookware experience desirable).

  • Strong communication skills and strong PC skills.

  • Ability to provide premium customer service.

  • Clean criminal history and driver’s license.

  • Must be physically fit and healthy - pre-employment medical conducted.

In return you’ll get:

  • A time schedule that suits you and your busy lifestyle.

  • Best in class training and product knowledge training.

  • Company bonus & Incentive Scheme.

  • Opportunity to work with an innovative company that genuinely care for their people.

  • Ample growth and progression opportunities.

  • Superannuation scheme (above and beyond KiwiSaver).

  • Company van.

  • Substantial product discounts for yourself, friends & family.

Fisher & Paykel is an Equal Opportunity Employer.

Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.

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Required Skill Profession

General Hr


  • Job Details

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Unlock Your Customer Experience Potential: Insight & Career Growth Guide


Real-time Customer Experience Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Experience in Auckland, New Zealand, highlighting market share and opportunities for professionals in Customer Experience roles.

2677 Jobs in New Zealand
2677
555 Jobs in Auckland
555
Download Customer Experience Jobs Trends in Auckland and New Zealand

Are You Looking for Customer Experience Technician Job?

Great news! is currently hiring and seeking a Customer Experience Technician to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Fisher & Paykel Appliances adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying New Zealand laws and regulations

What Is the Average Salary Range for Customer Experience Technician Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Auckland. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Experience Technician?

Key qualifications for Customer Experience Technician typically include General Hr and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Experience Technician?

To improve your chances of getting hired for Customer Experience Technician, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Experience Technician Job Success

Fisher & Paykel Appliances interview tips for Customer Experience Technician

Here are some tips to help you prepare for and ace your Customer Experience Technician job interview:

Before the Interview:

Research: Learn about the Fisher & Paykel Appliances's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Experience Technician interview at Fisher & Paykel Appliances, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Fisher & Paykel Appliances's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Customer Experience Technician Positions

Setting up job alerts for Customer Experience Technician is easy with New Zealand Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!